Verizon - Conyers, Georgia

Nestled at 1830 GA-20, Conyers, GA 30013, United States, Verizon stands as a prominent telecommunications hub, offering a wide array of services to cater to the diverse needs of its customers. This comprehensive article delves into the main services provided, the location and accessibility, unique features, practical information, and positive aspects highlighted in customer reviews.

Verizon, in collaboration with TCC, offers an extensive range of services, making it a one-stop shop for all telecommunications needs. Here's a list of their primary services:

• Cell phone services: Verizon provides a variety of cell phone plans, including family plans, unlimited data plans, and prepaid options. They offer the latest smartphones and accessories, along with expert guidance on choosing the right plan.
• Internet service: Verizon Fios is a high-speed internet service provider, offering plans with speeds up to 940 Mbps. They provide reliable, fast, and secure internet connectivity.
• Telecommunications services: Verizon offers a range of telecommunications services, including home phone plans, digital voice, and VoIP services. They also provide business solutions tailored to meet the communication needs of various enterprises.
• Electronics and accessories: Apart from smartphones, Verizon also offers a wide range of electronics and accessories, such as tablets, smartwatches, and wearable devices, along with protective cases, chargers, and other essential accessories.
• TCC Gives: Verizon is committed to giving back to the community through TCC Gives, a program that supports local schools, non-profits, and community organizations through donations and volunteering opportunities.

The Verizon store at 1830 GA-20 is situated in the heart of Conyers, GA, making it easily accessible from neighboring areas such as Covington, Oxford, and Lithonia. The store is located in the Conyers Crossing shopping center, sharing the vicinity with other retail stores and restaurants, ensuring a convenient shopping experience.

For those commuting by car, the store is easily accessible via GA-20, with ample parking space available. Public transportation users can take the Conyers Bus to the 'Conyers Crossing' stop, which is just a short walk from the store. The store is wheelchair-accessible, with a dedicated parking spot and an entrance designed to accommodate individuals with disabilities.

Verizon at 1830 GA-20 boasts several unique features that enhance the customer experience:

• In-store pick-up and shopping: Customers can shop online and pick up their purchases at the store or choose to shop in-store, benefiting from the convenience of both online and offline retail.
• On-site services: The store offers on-site services, including device activation, plan upgrades, and expert advice on using new devices and features.
• Delivery: Verizon offers delivery services for eligible products, ensuring customers receive their purchases promptly and conveniently.
• Wi-Fi: The store provides free Wi-Fi connectivity, allowing customers to browse, shop, or stay connected while in the store.
• Quick visit option: For customers with limited time, Verizon offers a quick visit option, enabling them to complete their transactions efficiently.
• Payment options: The store accepts various payment methods, including cheques, credit cards, debit cards, and NFC mobile payments, ensuring customers can choose their preferred payment method.

Here's a summary of practical information to help customers plan their visit to Verizon at 1830 GA-20:

• Address: 1830 GA-20, Conyers, GA 30013, United States
• Phone: 770-922-6484
• Website: locations.tccrocks.com
• Hours of operation: Monday to Friday: 10:00 AM - 8:00 PM, Saturday: 10:00 AM - 7:00 PM, Sunday: 12:00 PM - 6:00 PM

Verizon at 1830 GA-20 has a commendable average rating of 4.8/5 on Google My Business, with 1664 reviews. Analyzing these reviews reveals several positive aspects mentioned by customers:

• Knowledgeable and helpful staff: Many customers praised the friendly and knowledgeable staff, highlighting their expertise in assisting with device selection, plan choices, and troubleshooting issues. Montrael, in particular, was commended for his helpfulness and patience.
• Fast and efficient service: Customers appreciated the quick and efficient service they received, with many mentioning that their transactions were completed promptly, allowing them to get back to their daily activities with minimal wait time.
• Clean and organized store: Several customers commented on the clean and well-organized store, noting that it made their shopping experience more enjoyable and stress-free.
• Wide selection of products: Verizon's extensive range of products, including the latest smartphones, accessories, and plans, was well-received by customers, who appreciated having numerous options to choose from.

In conclusion, Verizon at 1830 GA-20 offers a comprehensive range of telecommunications services, along with a convenient location, accessible parking, and a clean, well-organized store. Their knowledgeable and helpful staff, fast and efficient service, and wide selection of products contribute to an overall positive customer experience. With an average rating of 4.8/5, it is clear that Verizon at 1830 GA-20 has established itself as a reliable and customer-focused telecommunications hub in Conyers, GA.

👍 Reviews of Verizon

Phyllis W.

5/5

Montrael was really helpful. This young man was very helpful to me today. I had visited the store six weeks ago . And was not satisfied . But today this young man showed what it meant to have the greatest customer service any person would expect when visiting Verizon. So glad he was was my representative today
Very happy with my experience..

Jalesha S.

5/5

Meka was the best salesperson I could’ve ever asked for in this matter that I needed handled today. She was readily available to help and answer my questions. She was very nice. I needed help with a trade in, purchasing a new phone, and switching my service over and I greatly appreciate her assistance today. She was perfect. She got me everything that I needed and even managed to help me get a want that I didn’t know that I could have! I have no complaints whatsoever. She had superior customer service!

Kya C.

5/5

Meka was absolutely amazing! She was quick, helpful, honest and an amazing associate. This is best experience I’ve ever encountered at a Verizon. ASK FOR MEKA!

Alicia R.

5/5

Received excellent and professional service from Shay. She was thorough and kept us well informed through the whole process of setting up our new phones. We will definitely request her next time we come back. 10/10!!

CaseyBecky N.

5/5

I've had to come to the store twice due to a service issue on my phone. Nateeah D. worked with me both times and advocated for me with customer service. She persisted with the representatives extensively until she was able to get a suitable replacement device. She was courteous and thorough, and I appreciate her hard work on my behalf!!

Jacki T.

5/5

Mika was my service representative. She is very kind, patient and knowledgeable. I appreciate her help and kindness with me getting a new phone. If you go to this Verizon locations and want great service, ask for Mika.

A B.

5/5

Nateeah is absolutely AMAZING!! She is very patient and kind to everyone!! Especially, older people who need additional help. If Verizon had more people like her working with their team, they would put all other phone carriers out of business! She is knowledgeable and a very kind hearted person who does all she can to help people even if it means working past her hours to ensure the customer has what they need and understand their new phones. She is the G.O.A.T! The entire team here is great as well!! I'm now proud to be a Verizon customer for over 25 years!

Brysonnn

5/5

Meka is one of the sweetest sales person I’ve ever had. She took care of me and girlfriend. She very knowledgeable about her pricing and her products I’ll be back to see her thanks Meka