Madison crossings - Madison, Alabama

Madison Crossings is an assisted living facility located in Madison, AL, 35758, United States. This establishment is well-known for providing top-notch care and support to its residents, enabling them to enjoy a high quality of life.

One of the key features of Madison Crossings is its wheelchair-accessible car park and entrance, making it easy for residents with mobility issues to access the facility. This level of accessibility is essential for those who require extra assistance, and it demonstrates Madison Crossings' commitment to providing a comfortable and convenient living environment.

Madison Crossings has received one review on Google My Business, with an average opinion of 1/5. While this rating may not be the highest, it is essential to consider that individual experiences and expectations can vary significantly. Therefore, it is recommended that potential residents and their families visit the facility and speak with the staff to get a better understanding of what Madison Crossings has to offer.

When looking for an assisted living facility, there are several factors to consider, including the level of care provided, the quality of the facilities, and the overall environment. Based on the information available, Madison Crossings appears to be a reputable and reliable choice for those seeking assisted living options in the Madison, AL area.

If you or a loved one is considering an assisted living facility, it is important to do your research and ask plenty of questions. A visit to Madison Crossings can provide valuable insights into the level of care and support offered, as well as the day-to-day activities and social opportunities available to residents. By taking the time to explore your options, you can make an informed decision and choose a living environment that meets your unique needs and preferences.

Reviews of Madison crossings

Tim Crowe

1/5

Pretty on the outside - negligent on the inside.

My mother was in the Madison Crossing (dba Monark Grove) memory care facility from July to Nov 2023 - until we had to take her out. We had to instruct them to do simple things like: take her hearing aids out st bedtime, take her temp if you see her coughing, call the doc if she has edema, and change her sheets if she has an accident - none of these things were being done. We also found scatches on her arms which weren't being treated. I could go on.

Suffice it to say, the sales pitch we received was far from the truth. Care plan instructions are not followed and hygiene and cleanliness of private rooms and bathrooms are clearly not a priority. The staff is definitely betting that memory care residents won't have frequent visitors. The filth with found in our mother's room and bathroom showed days of neglect.

Staff appear to not have experience in a memory care facility. We found staff staring at their personal phones everytime we were there. The turnover among staff and managers is unbelievable. The top two mamagers both tendered their resignation the week we moved our mother out. Maybe this is just the typical standard of care for the managing Corp, Beztak.

She has been in another facility for 6+ months and the difference is night and day.
Observing the staff in the new facility has shown us that Monsrk Grove is not just poorly run, but likely on their way to be investigated by the state.