Willow Physical Therapy - Fairbanks, Alaska

Address: 544 4th Ave STE 102, Fairbanks, AK 99701, United States.
Phone: 9074565990.
Website: willowpt.com.
Specialties: Physical therapist.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Appointment required, Appointments recommended.
Opinions: This company has 107 reviews on Google My Business.
Average opinion: 4.9/5.

Location of Willow Physical Therapy

Willow Physical Therapy is a well-established physical therapy clinic located in Fairbanks, AK. With its convenient address at 544 4th Ave STE 102, Fairbanks, AK 99701, United States, it is easily accessible to those living in and around the area. The clinic can be reached at 9074565990 for any inquiries or appointments.

The clinic's website, willowpt.com, provides valuable information about the services they offer and the team of physical therapists who work there. The clinic specializes in Physical therapy, and the team is dedicated to helping patients recover from injuries, manage chronic pain, and improve their overall physical health.

One of the standout features of Willow Physical Therapy is its commitment to accessibility. The clinic has a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet, making it easy for patients with mobility issues to access the clinic. Additionally, the clinic has toilets available for patients' convenience. It is important to note that appointments are required, and appointments are recommended to ensure that patients receive the attention and care they need.

Willow Physical Therapy has received numerous positive reviews from patients, with 107 reviews on Google My Business and an average rating of 4.9/5. Patients have praised the clinic for its knowledgeable and caring staff, effective treatments, and convenient location.

Reviews of Willow Physical Therapy

Willow Physical Therapy - Fairbanks, Alaska
Jonathan Regetz
4/5

I had a great experience at Willow. I was having lower back pain and anything I tried myself didn't help. After the first or second session at Willow, I felt better from the exercises they gave me. They were all very communicative and worked around my schedule to make appointments work for everyone.

Willow Physical Therapy - Fairbanks, Alaska
Stephanie Burg
3/5

I was really pleased with the care I was getting from Raquel. Halfway through I started with a new provider. Suddenly my appointments were canceled and rescheduled without my knowledge, and I was informed I would be seeing a new provider (the third) and that the second was just covering the gap between. Very disappointed in the lack of communication in what started off so great.

Willow Physical Therapy - Fairbanks, Alaska
Jennifer Kreiner
5/5

I have been going here for pelvic floor therapy for just over a month now and the staff have been great! I feel like I'm being taken seriously with my issues, and I can talk openly with them. I feel comfortable with every session I have and feel like progress is being made. Since this is such a personal issue, being able to go to a place that I can trust to treat me with respect, care and dignity is a big thing. I highly recommend this place if you are needing this specific kind of therapy!

Willow Physical Therapy - Fairbanks, Alaska
Eboni Bright
5/5

Drew is an absolute gem! She's very patient and knowledgeable about her field. She has been great at helping me get back to my usual self. I have also had great experiences with all the other staff members during my visits.

Willow Physical Therapy - Fairbanks, Alaska
LaLaunie Whisenhant
1/5

I paid my co-pay at each visit and my insurance reimbursed Willow for 100% of my visit. I have been unable to get them to respond to my request for a refund for overpayment on my account. The first time I called two months ago, the secretary told me I should have received a refund and told me she would contact the billing department. I left a message a week later and received no response. I called again a week later and the secretary gave me the phone number for the billing department. I left a message and received no response. I called Willow again and the secretary gave me an email address for the billing department along with the email for the manager. I sent an email, including both, and it is now two weeks later with no response. I am beginning to suspect fraud. Update: The insurance company processed all payments by the end of June, according to their record, which was well before I started inquiring about my refund from Willow Physical Therapy. The refund came this week, with absolutely no responsive communication even when calling during business hours and having to leave another phone message. The company's approach of blaming the insurance company for their complete failure at communication and their choice of a billing contractor does not work in this case.

Willow Physical Therapy - Fairbanks, Alaska
Giles Hawthorn
5/5

Attentive to the client and staff always motivates during exercises.
This is my second time using them -
My go to for physical therapy in the interior!

Willow Physical Therapy - Fairbanks, Alaska
don harpole
5/5

Sam is the best....he explains what we're doing and why and how our muscles so work dependantly and independently of one another. He's great!

Willow Physical Therapy - Fairbanks, Alaska
Jefferson Gray
5/5

Willow Physical Therapy is an ideal choice for all patients who need a combination of physical and educational benefits. I gladly recommend them to anyone who need well trained staff.

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