Wilkes-Barre VA Medical Center - Wilkes-Barre, Pennsylvania

The Wilkes-Barre VA Medical Center is a highly-regarded veterans hospital located at Address: Wilkes-Barre VA Medical Ctr, 1111 East End Blvd, Wilkes-Barre, PA 18711, United States. This reputable facility can be reached via phone at Phone: 5708243521 or through their informative website Website: wilkes-barre.va.gov.

This medical center specializes in providing care for veterans and offers a range of services including Specialties: Veterans hospital, Medical Center, Military hospital, Pharmacy. The facility also boasts Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance for added convenience.

The Wilkes-Barre VA Medical Center has received 246 reviews on Google My Business and has maintained an average opinion rating of 3.7/5. Some of the positive opinions regarding the facility include praise for the staff's dedication to providing the best care for veterans and appreciation for the hard work put in by the staff. One suggestion for improvement was to change the air scrubber filters in the Emergency Room for better air quality.

👍 Reviews of Wilkes-Barre VA Medical Center

Jacob H.

4/5

Ten years ago I had some terrible experiences at the VA however as I get older Ive come to appreciate the staff here. They do have the best interest of the veteran in mind and work hard to provide the best experience. I’m proud of the staff and happy to be member. I would change the air scrubber filters in the Emergency Room though . They are nasty .

Abbagale W.

1/5

Terrible experience all around! I thought VETERANS go to the VA to get “special treatment”, per say. because they DESERVE it!! Every staff member I have met there, EXCEPT for the ladies sitting at the desk in the emergency department have been rude as ever!! Cnas, Rns, EVEN DOCTORS!!! every single nursing department staff member has been so unprofessional. I work in nursing myself, and I understand how stressful it can get, but when you come at us aggressively, and demanding, for no reason at all is when I have a problem! I will NOT be recommending this place to no veteran, they definitely deserve better care than this place!!! -0/5 stars!!!

J W.

1/5

I called tonight and I was put on hold for 25 minutes and 55 minutes. The second time really transferring V. A hospitals this is ridiculous. I will find out who put me on hold to trust me, but ask me for a review. Butler hospital to Wilkes Barre hospital 5 star down to 2 star portable.

Rick G.

5/5

Recently moved to the area, and I have been called several times to schedule appointments for my conditions, .. happy to work with VAMC Wilkes-Barre. ... on the ball and very professional, Keep up the Great Work

Dan N.

5/5

Had some recent heart issues. Cardiology folks were awesome. Never had a bad experience with the VA. The people are all so helpful and friendly.

Gonzalo C.

1/5

I'm so disappointed with this VA. I'm a disabled vet. 100%. This va is so siorganised. My appointments show on their screen but not on my email. Then they tell me I was a no show.. now I can't log on to myhealth.va.gov at all. I called Alec and he puts me on hold!! I've called for help. Been there and gone for help and nothing. This is why they are being targeted for re Evaluations. Fix. This please. People are getting tired of this crap. And so ere doing desperate things. I'm glad I'm not one of them......

Tom M.

5/5

My experience with Audiology and Orthopedics has been fantastic. Professional, friendly and caring are only three of the positive accolades they deserve. My recent colonoscopy was performed on-time with no hassle and the whole procedure could not have gone better. IMHO, this place is outstanding.

kathleen M.

5/5

I had an audiology appt at Wilkes-Barre VA Medical Center. They are the nicest people to work with in all regards. The audiologist spent 2 hrs explaining my new hearing aids. She answered all my questions. I can not say enough how pleasant and helpful both the receptionist and the audiologist were with my appt.