Western Dental & Orthodontics - Corona, California

Robert T.

My family came in for a scheduled appointment for teeth cleaning and the racists behavior we received was unbelievable toward my family. One by one more and more customer would walk in and they were seen and we were seen last. Several did not have an appoint and we were still seen last.

Ever time we would escalate the matter to the receptionist she would just ignore us and take the next customers.

I am going to file a complain with the federal trade commission until this racists behavior is handled.

New and existing customers should be treated fairly and not judged by the color of their skin.

You know what he worst part about this is Martin Luther Kings B day is Monday.

Muhammad S. R.

The reception staff is extremely rude. I scheduled an appointment, but when I arrived, they claimed there was no record of it. Instead of addressing the issue professionally, they insisted I didn’t have an appointment and behaved disrespectfully. Proper training should be provided to the receptionists to ensure they demonstrate basic courtesy.

Gabriela Z.

The orthodontist and her team were fantastic! They fixed my cavities and a fracture with ease, and the entire appointment was smooth and stress-free. Everyone was incredibly kind and made me feel comfortable the whole time. the dr also took the time to explain how I can better care for my teeth, which I really appreciated. I highly recommend her for anyone looking for a caring and knowledgeable dentist!"

Mooneko

Really was not a great experience. First, the initial consultation felt more like an interrogation. I even mentioned I have anxiety when it comes to medical facilities. I was talked over and talked down to. That should have been my sign to find help elsewhere, but I went in later and had 3 extractions done, and none of them were sewn shut which I understand is up to the dental surgeon, however, I ended up in the ER the same night due to one of the sites bleeding profusely, even with me reading and rereading and following the instructions given to me to the T.
I will give them props, they checked my extraction sites multiple times afterwards, however, whoever repeatedly hung up when I was trying to call about cancelling an appointment - and I mean before even picking up the phone SEVERAL times, that's just unprofessional. Also, curious as to why they had an after hour emergency number which also wasn't answered. Honestly I just don't want to come back after all of that and I cannot recommend this office.

hannah R.

Cathy and the female dentist that helped me were really great and made me feel so comfortable. They were also really helpful with payment options.

Kyle W.

Western dental are just a bunch of greedy scammers. I went in last week with terrible pain in a tooth. I was told I needed to wait 4-6 weeks for approval from insurance to get it done. I asked for antibiotics in the mean time because my gums were swollen and infected you would have to be an idiot to not perscribe them in this situation. The doctor pretty much brushed me off and didn't want to help me in any way. Then somebody with car salesman tactics came in to sell me a bunch of crap that my insurance doesn't cover for thousands of dollars. I called today in hopes that I could just get antibiotics called in for me and was told I needed to make another appointment. Beware of this place they don't give a crap about you.

Preslee W.

Dr M, and Janet were the best with me! I am terrified of the dentist but they were so patient and took all the time I needed and made me feel Soo comfortable! Not to mention I didn’t feel a thing. They were the best and I will 100% be going back!

edward N.

The receptionist was real rude very unprofessional. Somebody needs to do something. The lady is out of control so my overall for this place that it sucks. They really need to get rid of the receptionist lady. she really made me uncomfortable, so everybody do yourself a favor and stay away from Western dental in Corona