Urban Family Dental - Charlotte, North Carolina

Urban Family Dental: A Comprehensive Overview

Urban Family Dental stands as a premier dental practice dedicated to providing comprehensive and compassionate care to patients of all ages. Located at 3210 Wilkinson Blvd B2, Charlotte, NC 28208, the clinic is easily accessible and committed to delivering exceptional dental services within a comfortable and welcoming environment. Individuals seeking a trusted and skilled dental team should consider Urban Family Dental as their primary provider.

Contact and Website Information

For immediate assistance or to schedule an appointment, patients can contact Urban Family Dental directly at Phone: 7049005445. The practice’s website, Website: urbanfamilydental.com, offers detailed information regarding services, staff profiles, and clinic hours. The website also features patient testimonials and educational resources.

Specialties and Services Offered

Urban Family Dental boasts a wide array of specialized services, catering to diverse dental needs. Their team of experienced professionals includes Dentists, Cosmetic dentists, Dental hygienists, a dedicated Pediatric dentist, and emergency dental specialists. They offer:

• Cosmetic Dentistry: Enhancing smiles through procedures like veneers, teeth whitening, and smile makeovers.
• Emergency Dental Service: Providing immediate care for urgent dental issues, ensuring patient comfort and minimizing pain.
• Pediatric Dentistry: Creating a positive and supportive dental experience for children, focusing on preventative care and early childhood development.
• Dental Clinic: Comprehensive dental services including routine check-ups, cleanings, fillings, and preventative treatments.
• Sedation Dentistry: Offering sedation options for patients experiencing anxiety or discomfort during dental procedures.

Beyond these core services, Urban Family Dental prioritizes patient convenience with on-site services, including wheelchair-accessible car parks, an entrance, and toilet facilities. They accept Credit cards and offer flexible payment plans to accommodate individual financial needs. The practice also supports mobile payment options via NFC.

Accessibility and Amenities

Urban Family Dental is committed to ensuring a comfortable and accessible experience for all patients. The clinic features a wheelchair-accessible car park, wheelchair-accessible entrance, and a wheelchair-accessible toilet. Appointments are required, and the team strongly recommends scheduling in advance to optimize patient flow and minimize wait times. The clinic's dedication to patient well-being extends beyond treatment; staff consistently demonstrate a commitment to exceeding expectations, as evidenced by the high levels of customer satisfaction.

Patient Feedback and Reputation

Urban Family Dental has garnered a consistently high level of patient satisfaction, reflected in its impressive Average opinion: 4.9/5 rating on Google My Business. With 825 reviews, the collective feedback highlights the clinic’s commitment to professionalism, thorough explanations, and exceptional care. Patients frequently commend the staff’s kindness and attentiveness, describing them as ‘nice and professional.’ Several reviews specifically mention instances of extraordinary service, such as a staff member proactively purchasing a soda for a patient experiencing a hypoglycemic episode and assisting with a parking issue. The overall sentiment suggests a strong emphasis on patient comfort and personalized attention, going above and beyond to ensure a positive dental experience. This dedication to premium customer service is a hallmark of the Urban Family Dental approach.

Key Takeaways

Urban Family Dental presents a compelling choice for individuals seeking a comprehensive and patient-centered dental practice. Its diverse range of services, coupled with a commitment to accessibility and a consistently high level of patient satisfaction, positions it as a trusted provider within the Charlotte community. Whether requiring routine care, cosmetic enhancements, or emergency treatment, patients can expect a professional, caring, and thoroughly explained experience. The clinic’s dedication to exceeding expectations truly sets it apart.

👍 Reviews of Urban Family Dental

Trudy B.

5/5

Everyone was nice and professional. All aspects of the treatment was thoroughly explained. They took great care of me. I actually had an hypoglycemic episode, the nice tall African American gentleman who worked in the office went to the store and bought me a coke. Then when I was leaving someone parked too close and I couldn’t get in my car. The gentleman at the desk came and assisted me with pulling my car out of the parking. They go way beyond to ensure that not only are you good while getting dental work done, but even upon leaving. Premium customer service!

Jennifer P.

5/5

I had an absolutely wonderful experience at Urban Family Dental! From the moment I walked in, I felt welcomed and well cared for. The front desk staff was warm and efficient, making check-in a breeze. The waiting area was clean, calm, and comfortable.

Dr. Logan and Maria the dental assistant were exceptional. They took the time to explain each step of the process, answered all my questions patiently, and made sure I felt comfortable throughout the appointment.

I really appreciated how modern and up-to-date the office is. The technology they use made the process smooth and efficient, and it’s clear they take pride in keeping everything top-notch.

Highly recommended for anyone looking for quality dental care with a personal touch. Thank you Maria & Dr. Logan for all of your care and kindness during my appointment!

Melody L.

5/5

I had a great experience today at Urban Dental. This was my second visit getting my fillings and when I tell you, I didn’t feel anything! Dr Raj is so amazing! I was very well taken care of and the atmosphere is so relaxing. From the front desk to the entire staff, customer service is top tier! Highly Recommend.

Can’t T. C.

5/5

I am writing to express my sincere appreciation for the exceptional treatment I have received at your facility. From the moment you walk through the front doors, there is a welcoming energy that makes every visit a positive experience.

Today, I arrived early for my appointment, and the young man at the front desk was incredibly helpful in ensuring I was still seen. His willingness to accommodate me was greatly appreciated.

I would also like to give a special shout-out to Tae and Trevor. Their teamwork is truly amazing, and they consistently demonstrate genuine care for patients' needs and concerns. Their positive attitudes always create a great atmosphere.

Thank you for providing such outstanding service.

DnA4E

5/5

2 of my children had appointments here and the staff was phenomenal. It was very clean, smelled good, and the staff were very professional. I loved that I seen the dental staff wash their hands several times. Overall experience was a 10 out of 10 for a first experience.

Тимофій ?.

5/5

I've been to this clinic several times, and each time I left it with pleasure, the staff is very kind and I'm very satisfied with their service.
The dentist is a real professional, unfortunately I don't remember his name.

Also, I would like to say a special thank you to Miss Maria who was my dentist's assistant, she was always positive, very good at communication, gives very nice compliments and I am sure she does her job very well.

I will definitely come back!

Saniya T.

5/5

I had such an amazing first visit here! Everybody is so gentle, passionate, judgement free & friendly. They explain everything they are going to do even if it’s just a simple X-Ray! I recommend Urban Family Dental if you are looking for a calm friendly environment.

Shenita W.

5/5

I had such a wonderful first experience here at Urban Family Dental. Upon entering the nice white haired gentlemen was so friendly and pleasant. Nurse Maria was a joy to meet, Dr. Trevor was gentle and so sweet. And everyone else made us feel so at home as well. Thanks guys. We’ll be back.