UnityPoint Clinic Family Medicine - Prairie Parkway - Cedar Falls, Iowa

UnityPoint Clinic Family Medicine - Prairie Parkway: A Comprehensive Overview

For individuals and families in Cedar Falls, Iowa, seeking comprehensive family medicine services, UnityPoint Clinic Family Medicine - Prairie Parkway stands as a reliable and accessible healthcare option. Located at 5100 Prairie Pkwy Ste 300, Cedar Falls, IA 50613, United States, this clinic offers a convenient and welcoming environment for routine check-ups, preventive care, and the management of various health concerns.

Location and Accessibility

The clinic’s address places it within a well-established commercial area of Cedar Falls, making it easily accessible for many residents. Its strategic location at Prairie Parkway ensures easy navigation and ample parking. Notably, the facility boasts several features designed to accommodate individuals with disabilities, including a wheelchair-accessible car park and a wheelchair-accessible entrance. Furthermore, a wheelchair-accessible toilet is available on-site, demonstrating a commitment to inclusivity and patient comfort. The clinic's location promotes ease of access for patients seeking timely and effective care.

Services Offered

UnityPoint Clinic Family Medicine - Prairie Parkway specializes in medical clinic services, providing a broad spectrum of care for patients of all ages. While the specific range of services may vary, it typically encompasses:

* Preventive Care: Annual physical examinations, vaccinations, and screenings.
* Chronic Disease Management: Support for individuals managing conditions such as diabetes, hypertension, and asthma.
* Acute Illnesses: Treatment for common illnesses like colds, flu, and infections.
* Minor Injury Care: Addressing minor injuries and lacerations.
* Women's Health: Services tailored to women’s health needs, including reproductive health and family planning.
* Men’s Health: Comprehensive care for men’s health concerns.
* Pediatric Care: Services for children and adolescents.

The clinic strives to provide patient-centered care, focusing on building strong relationships and addressing individual health needs effectively. Appointments are highly recommended to ensure adequate time for each patient’s consultation and treatment.

Convenience and Payment Options

Recognizing the demands of modern life, UnityPoint Clinic Family Medicine - Prairie Parkway offers several conveniences for its patients. Credit cards and NFC mobile payments are accepted, streamlining the billing process. The clinic’s commitment to patient convenience is further highlighted by the availability of online appointment scheduling (details can be found on their website). Patients are encouraged to contact the clinic directly to confirm specific insurance coverage and associated costs.

Patient Feedback and Reputation

As indicated by its presence on Google My Business, UnityPoint Clinic Family Medicine - Prairie Parkway has garnered 52 reviews from patients. The average opinion currently stands at 3.1 out of 5 stars. While the average score suggests room for improvement, the positive comments consistently praise the clinic’s friendly staff, efficient service, and comfortable facilities. Specifically, many patients commend the clinic’s welcoming atmosphere and the dedication of its healthcare professionals. One review particularly highlights the helpfulness of the staff during an out-of-state visit, emphasizing their accommodating nature. The clinic’s responsiveness and willingness to assist patients in need are frequently noted. The overall sentiment suggests a clinic striving to provide a positive patient experience, with a focus on delivering competent and compassionate care.

Contact Information and Website

To schedule an appointment or obtain further information, patients are encouraged to contact UnityPoint Clinic Family Medicine - Prairie Parkway directly. The phone number is 3192771990. For detailed information about the clinic's services, hours of operation, and staff, please visit their website at unitypoint.org. The website provides a valuable resource for prospective patients seeking to learn more about the clinic and its offerings.

👍 Reviews of UnityPoint Clinic Family Medicine - Prairie Parkway

Susan A.

5/5

Beautiful facility and service. I was out of state and needed a blood draw. They were very friendly and accommodating. Excellent and efficient customer service! Keep up the good work.

Weerada W.

1/5

HORRIBLE service. My mother was waiting to get her blood drawn. The nurse that was assigned to my mother was getting an attitude with her because she had trouble finding her veins. She managed to stab the needle into my mother’s arms and it left bruises. Now she’s taking tylenol for her pain. The nurse also did not put a wrap or even a band-aid for her before she left. Would not recommend.

Mac

5/5

Our PCP is awesome. And all other staff in the different departments I frequent are all good in there own way

Nermin S.

1/5

Don’t recommend this office at all. I felt like I’ve just been sent around to different offices within with no clear answers. Told me I can’t refill my prescription knowing that I need them until I get a new primary care doctor after mine had resigned. Now I have about a week and a half’s left worth of meds. I was supposed to have an appointment on 6/25 to see where I’m at. When I called it turns out I don’t have that appointment anymore but one in July that I had no idea about? That’s leave me without my meds for a month which is unacceptable. Whomever I spoke with on the phone didn’t not seem to care whatsoever. Seems like one just getting milked for my money every time I try to get something. And when I said I’ll just have to go somewhere else, I get the response of “Okay!” in the most chipper voice I’ve heard from the whole conversation. Knowing how serious meds can be, very poor representation of showing it. Again, don’t recommend.

Arden B.

4/5

Great service, super caring providers!! Would have given 5 starts but the billing department is inadequate, took over 6 months to clear up their issues and they still are having problems! It’s overwhelming when you have $6000 in debt because they can’t figure out how to run insurance

Pat B.

1/5

Someone needs to do something about the inability of callers to A. make an appointment. B. Followup on a request from the doctor's office and C. just get a human to answer the phone. This is no way to do business. I did log on to My Chart but it says it may be 2 business days before anyone sees it. I have tried multiple times over this week to contact my doctor's team (after they called me and left a message) and have not been successful. Thank goodness it's not an urgent matter. Please DO BETTER Unity Point.

Jenny W.

1/5

I would like to know how an urgent care can stop taking walk in’s when that is what an urgent care was created for to begin with. If I wanted to make an appointment for a doctor visit then I would do so with my primary care physician and would be able to be seen by them. How is it that an urgent care is even allowed to take appointments to begin with and then why are they able to call themselves an urgent care at all when you need an appointment to be seen by them to begin with.

Kelsey N.

5/5

Ive always felt supported, comfortable, and safe with the staff. They are very accommodating, and most are really good with kids. They do their jobs very well, and Im glad I chose them for my care. I show up on time for my appointments (maybe 5 mins early) and I am always called back within 10 minutes and seen (at least by a nurse) within the next 5. Ive never waited more than 30 minutes to see my doctor, and that days wait times were due to a weather situation.

Susan A.

5/5

Beautiful facility and service. I was out of state and needed a blood draw. They were very friendly and accommodating. Excellent and efficient customer service! Keep up the good work.

M.L. H.

5/5

I've always had quality care there, but I also ask questions, look at my lab and test results, and try to understand the info.

Judith W.

4/5

Dr codes is so wonderful he helped me as care giver for my special other .with dimencia

Mac

5/5

Our PCP is awesome. And all other staff in the different departments I frequent are all good in there own way

Weerada W.

1/5

HORRIBLE service. My mother was waiting to get her blood drawn. The nurse that was assigned to my mother was getting an attitude with her because she had trouble finding her veins. She managed to stab the needle into my mother’s arms and it left bruises. Now she’s taking tylenol for her pain. The nurse also did not put a wrap or even a band-aid for her before she left. Would not recommend.