The Palms at La Quinta Assisted Living and Memory Care - La Quinta, California

steve heintz

My father had been at another assisted living home in Palm Springs but the customer experience and care was poor.

This led to moving to the The Palms at La Quinta community.
The customer experience, the prompt care, and kindness, of all staff is simply outstanding. Quite a contrast vs the last place.

The food is great, the sense of community, and activities are first rate.

My father is extremely happy.
Would recommend the Palms to anyone!

Stefanie Greenberg

After finding out my father needed memory care, I visited other memory care facilities and the don't even come close to The Palms. The space is bright, cheery, clean and well-decorated. The staff are incredibly special people. They pay attention to what the residents need and are communicative. They are patient, caring and positive. From start to finish, the enrollment is easy and with empathy. I am grateful I have The Palms taking care of my dad since I cannot. I know he is in the best place for him and is well-cared for as well as building a new social network.

Mariah Roisum

My Aunt made the move to memory care at The Palms over one year ago and the caregiver support has been incredible. They have been very successful at engaging my Aunt in meaningful activities and providing her with nutritious meals around the clock. If you are looking for a high-quality memory care for your loved one, this is it.

Geoff Picus

My Mom just moved in this week, so I can only speak to pre-move-in and the first couple days:
The facility is clean, bright and always well-kept. We picked The Palms because, of all the facilities we toured, both the residents and the staff seemed happy and well, more so than the other places.

Rachel, Roland, Jennee, Amanda, Alva, Kelly, Jonathan and the whole team were extremely helpful in all ways as we prepared the unit for my mom as she finished off difficult stays in hospital and rehab prior to moving into The Palms. Rachel and Jennee in particular really helped me navigate those stressful and far-less-than-ideal situations.

Mom is now comfortable and pleased with her new home. The staff continues to be responsive, patient and caring as she begins to integrate into The Palms community. We’re really pleased with the choice we made.

Kathleen Tinsley

My sister and I toured many care communities in the area to find the right place for our mother whose dementia had progressed beyond my capacity to care for both of our parents. We feel strongly that we made the right choice in moving mom to the Generations Memory Care at The Palms nine months ago.

Madison, Generations Director, is knowledgeable and caring. Every care team member is warm, friendly, and empathetic. In addition to observing the team members provide outstanding personal care to residents, I have watched them respectfully and gently redirect folks if a behavior escalates, calm residents that are anxious, spend one-on-one quality time with residents, and encourage participation in activities. They treat my dad and I like family when we come to visit.

The activities coordinators are fun and encouraging. The administrative team treats every resident and family member with kindness and respect. They go the extra mile to provide the best possible environment and care for residents.

Our family is approaching the time we need additional support for our father. We are extremely confident that the team at The Palms will help us with a smooth transition for dad and will provide both support for his needs and a welcoming environment along with activities that will have him happy and engaged. We feel very grateful that both of our parents will be residents at The Palms receiving excellent care.

David Lee

My Mom has lived at the Palms independent for 9 months now and there is no looking back to before this wonderful life. She loves it and therefore, so do I - gives me great comfort knowing she is well cared for. Robbie and Vickie are fantastic hosts and they interact with the all the residents daily. I visit at least every Wednesday for a fabulous breakfast… and the daily dose of humor from Robbie’s morning presentation. And if we’re lucky, we get show quality piano from resident Bob. Kitchen staff prepare a delicious daily variety of meals. Robby’s other staff are all great too - Oscar, Stephanie, Dawn, Claudia to name a few

David Dangleis

A little over three years ago we were faced with trying to find a new home for the sweetest "little old lady from Pasadena"(That's really where she's from).

After taking a fall at 101 years old while out in her yard doing her day watering, this precious family/not family member, fresh off surgery to repair a broken hip, was faced with the reality of no longer being able to navigate the home she helped her husband build in 1949.

The Palms at La Quinta was our first, and as it turned out, only assisted living facility we visited. Almost the entire staff was different when we moved her in over 3 years ago, but to our great pleasure, the new editions have been just as, if not more amazing than the original team!

Roland, Jennee, Marisela, Lisa, Maria, Amber, and Amanda, just to name a few, are always pleasant, accessible, and above all are truly committed to providing the excellent care that residents of The Palms deserve.

The facility is well maintained, and there are many activities offered for the residents to enjoy. They do a great job celebrating holidays, as well as recognizing birthdays special occasions.

In fact, our loved one, who will be 105 in the fall, remarks several times a week how happy she is; how wonderful the staff is, and that we couldn't have picked a better place for her. In retrospect, I could have started and ended this review with the previous sentence, because the sentiment it conveys truly sums up everything one can hope to find for a loved one's next chapter.

Steven C

We are having a great experience for our loved one at the Memory Care Facility. The atmosphere and activity level is much better than we ever anticipated. They get the residents dressed, have a large room where they are watching movies, community dining and they even have live performers come and try to engage the residents. The manager Madison is on top of everything and the staff are very attentive to our requests. We looked at several facilities in the desert and when Rachael gave us the tour and information, it was so far above and beyond what the other facilities gave in the way of a tour and detailed information, we were shocked and suspicious. It seemed too good to be true. Rachael actually seemed to enjoy her job and had a great attitude. Some other facilities wouldn't give us an exact breakdown of costs and getting information was an effort. It has been two months now and we are very happy with our decision using the Memory Care at The Palms.