Teton Radiology - Idaho Falls, Idaho

Introduction to Teton Radiology

Teton Radiology, situated at 2001 S Woodruff Ave STE 17, Idaho Falls, ID 83404, United States, is a distinguished medical diagnostic imaging center that has been serving the local community with exceptional care and professionalism. With a commitment to providing high-quality, accurate diagnostic imaging services, Teton Radiology has established a reputable presence in Idaho Falls, earning a 3.3/5 average rating from 87 Google reviews.

Main Services

• Medical Diagnostic Imaging: Teton Radiology specializes in various medical imaging techniques to diagnose and monitor a wide array of health conditions. Their advanced equipment and skilled radiologists ensure precise and reliable results.
• X-ray: As one of the primary imaging services, X-rays are used to visualize bones, joints, and other internal structures. Teton Radiology offers comprehensive X-ray services, including general X-rays, bone mineral density (BMD) scans, and specialized studies like mammography and fluoroscopy.
• Computed Tomography (CT): CT scans provide detailed cross-sectional images of internal body structures. Teton Radiology's state-of-the-art CT scanner allows for quick and accurate diagnoses, with options for contrast-enhanced studies and advanced applications like virtual colonoscopy.
• Magnetic Resonance Imaging (MRI): MRI creates detailed images using magnetic fields and radio waves, offering exceptional soft tissue visualization. Teton Radiology's open MRI system minimizes claustrophobia and accommodates larger patients, with advanced applications like 3D MRI and MR angiography.
• Ultrasound: Utilizing sound waves to create real-time images, ultrasound is ideal for evaluating various internal organs and blood flow. Teton Radiology offers a range of ultrasound services, including abdominal, pelvic, thyroid, and vascular imaging.
• Nuclear Medicine: This specialized imaging technique uses small amounts of radioactive material to visualize and diagnose abnormalities within the body. Teton Radiology provides bone scans, thyroid scans, and other nuclear medicine studies.
• Interventional Radiology: Teton Radiology's interventional radiologists perform minimally invasive procedures using image guidance, such as biopsies, drainages, and embolizations, to diagnose and treat various conditions.

Location and Access

Teton Radiology is conveniently located in the heart of Idaho Falls, with easy access from both I-15 and I-86. Surrounded by residential neighborhoods and commercial businesses, the clinic is situated in the Teton Medical Park, close to other healthcare providers and amenities.

The facility is situated on the north side of S Woodruff Ave, with dedicated parking available on-site. Wheelchair-accessible parking is designated near the entrance, ensuring convenient access for all patients. Public transportation options, such as the Idaho Falls Urban Transit, serve nearby stops, connecting the clinic to other parts of the city.

Featured Characteristics

• Wheelchair Accessibility: Teton Radiology is fully wheelchair accessible, with a designated entrance, parking, and toilet facilities to accommodate patients with mobility challenges.
• Advanced Technology: The clinic is equipped with the latest medical imaging technology, ensuring accurate and reliable diagnostic results. This includes a 64-slice CT scanner, an open MRI system, and advanced ultrasound and X-ray equipment.
• Board-Certified Radiologists: Teton Radiology's team consists of board-certified, fellowship-trained radiologists, each bringing their unique expertise to provide exceptional patient care.
• Appointments and Walk-ins: While appointments are recommended, Teton Radiology also accommodates walk-in patients for urgent imaging needs. Same-day appointments may be available for certain services.
• Multiple Payment Options: To ensure accessibility to all patients, Teton Radiology accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. They also work with most insurance providers and offer affordable self-pay options.

Practical Information

• Address: 2001 S Woodruff Ave STE 17, Idaho Falls, ID 83404, United States
• Phone: 2085247237
• Website: tetonradiology.com
• Hours of Operation: Monday - Friday, 8:00 AM - 5:00 PM (Some services may have extended hours or be available on Saturdays by appointment)
• Appointments: Recommended; call or use the online scheduling tool to book an appointment

Positive Aspects from Patient Reviews

Patient reviews highlight several positive aspects of Teton Radiology, with many commending the staff's professionalism, care, and expertise. Some of the most frequently mentioned positive aspects include:

• Expertise and Knowledge: Patients consistently praise the radiologists and technicians for their extensive knowledge and ability to explain complex medical concepts in a clear and understandable manner.
• Attentive and Caring Staff: Numerous reviews highlight the compassionate and caring attitude of the staff, with many mentioning their genuine concern for patients' well-being and comfort during procedures.
• Efficient and Convenient: Several patients appreciate the clinic's efficient operation and convenient location, with quick appointment turnaround times and easy access to other healthcare providers and amenities.
• State-of-the-Art Facilities: Many patients comment on the cleanliness, modern equipment, and comfortable atmosphere of the clinic, contributing to an overall positive experience.

In conclusion, Teton Radiology offers a comprehensive range of medical imaging services, catering to the diagnostic and treatment needs of the Idaho Falls community. With a focus on advanced technology, board-certified radiologists, and patient-centered care, Teton Radiology has established itself as a trusted and valued medical partner in the region. Their commitment to accessibility, convenience, and exceptional patient care sets them apart, earning them high praise from their satisfied patients.

👍 Reviews of Teton Radiology

Eilene P.

5/5

I am so grateful for the genuine care, attention, and concern I received today from Christina, the technician who exrayed my foot. She was very professional and knowledgeable in all that she did. She put me at ease and was very understanding. She took the time to listen to me and addressed my concerns. I highly recommend Teton Radiology to others looking for a positive experience.

Amanda T.

1/5

Had an MRI was told to wait for the bill. Never got one. Got a random call from a collector once and I declined it because I wasn't sure what it was. Next think I know I'm getting a summons for my service. So they have enough of my information to give to the collectors to sue me just not to reach out about my bill. By the looks of it I'm not the only one.

Monty S.

1/5

Do not use Teton Radiology if you are a self pay customer with a health share plan.
They will give you a 25% off price if you pay in full, but you have to sign a form saying you won't submit it. If you want to submit it, they absolutely refuse the discount. I was told that I would lie and turn it in to the health share for the full amount (because this is what other customers have done).

It cost me about $300 extra because apparently cash pay customers "are all dishonest liars".

Go to EIRMC and save some trouble and frustration.

Spencer G.

2/5

They sent me to collections before they sent me the bill. I thought it was taking longer than usual to get the bill, so I went in to their office to check, and they told me to wait for the bill. Extra star because the staff was nice and helpful, but I wish we could have avoided the whole situation.

Laura H.

4/5

I have used Teton Radiology several times now for my annual MRIs. Their imaging technicians are always kind, caring, and help ensure I am comfortable for the long process.

That being said, I have struggled to get phone calls back, or have representatives answer the phone. So getting updates on if your prior authorization is approved or not can be extremely difficult & therefore frustrating. Last year I called and spoke with someone about having a disc of my images made so I could pick them up. When I went by a few days later, they were not ready and I had to wait.

I am hopeful their communication is on the mend! As yesterday I got a call back about a voicemail I left with the records office about wanting to pick up my latest imaging disc, and they were letting me know it was ready! I hope the callbacks and client communication continues to improve. It would help tremendously if they began calling patients to notify them when prior authorizations clear. I do feel my visits go smoothly & all the staff are friendly!

Corey B.

1/5

Where do I even start? It truly doesn’t get much worse. My first indicator that this would be a bad MRI experience would be the phone call at 3:30pm the day before saying they didn’t have my insurance information for prior authorization. My appointment was the next morning at 7am. You’ve had my order for a week… I get up at 5am, do the one thing that was instructed of me and wait for my appointment at 7am not knowing if the MRI was even authorized. I show up 4 minutes late, to an empty waiting room and a very nice front desk lady. I get checked in and Sue comes to get me. I have to change as no one told me to wear sweatpants with no zippers. I should have known. 🤦🏻‍♂️ Sue then informs me that I have to have IV contrast. Huge red flag as yet again, no one from Teton Radiology informed of this. I am allergic to so many different things and would have doubled up on my allergy medication. Understandably, I’m pretty upset. But agree to just get it done as I’m more worried about what is wrong with me. Sue was awesome with her IV skills. Sue, than informs me that my face will be partially out of the MRI machine. I close my eyes, go through the machine and then my head is brought back in. This was another item of communication left out from Teton Radiology. I embarrassingly, had a claustrophobic moment and had to be let out. I wish I had known, I would have asked for a sedative. Sue was beyond kind and professional. I can’t say enough nice things about her.
The professional experience from the incredible radiologists who own Teton Radiology is immeasurable. How Teton Radiology fails so terribly with patient communication is baffling. Please do yourself a favor and go anywhere but Teton Radiology. Your MRI results will still be read by the best in the business.

Zander A.

1/5

Please don’t ever go here. There billing practices are so shady and you will pay the price. I was sent to Teton Radiology to get imaging done for a Gal Bladder issue. We never saw a bill from them after the visit and completely forgot about it. About 6 months later we get served with a lawsuit against us for the bill plus interest and legal fees. Teton had input our address into their system wrong and my phone number had changed so they couldn’t get ahold of me. So they sent the bill to collections and sued us. We ended up having to pay about $1,000 more than the original bill before we realized that it was their mistake. We found out after that they had been sending the notices to the wrong address that did not match what I had written down on their forms. When they couldn’t get ahold of us they could have just reached out to our family doctor who sent me there but they didn’t. We went back after realizing that it was their fault for not imputing the address correctly and they just told us there is nothing they could do. Teton Radiology is extremely shady with their billing and I will never go back. I will make sure to tell everyone I know how they screwed me over and would not even admit that they messed up.

Lori L.

5/5

I just wanted to say how amazing my experience was with Teton Radiology. I had read so many negative reviews I was worried. The scheduling and radiology staff were very competent and worked hard to expedite my procedure. I have not gotten the bill yet, so I can't comment on billing.