Spine & Sport Physical Therapy - Rancho Mirage at Mission Hills Country Club - Rancho Mirage, California

Diana R.

The therapist all were so helpful and dedicated every time I went, twice a week. When I first started I could hardly move my legs and was very shaky. I left feeling so much stronger and able to walk and stand for long periods. Big thanks to Lauren, she’s awesome, pushed me when she knew I needed it and was always encouraging!!!

Corey D.

I had a very unusual and concerning experience with Spine & Sport. On 11/21, I went to their Mission Hills location and went through an extensive new patient evaluation with Cassadie. I then scheduled appointments at the Palm Desert location. I met with a young and awkward physical therapist. Let’s call him “AA.” I was thoroughly unimpressed with AA. He was shy and did not possess adequate people skills to aid in my physical therapy. He would give me exercises, then wander off and stand away from me or do his own exercises. I was expecting someone to actually work with me, as has been my experience with other physical therapists.

I contacted Cassadie who did my initial evaluation at the Mission Hills location. She suggested I come back to their location and work with Nathan. I contacted Scheduling and asked them to cancel all of my future appointments with AA. When they asked why, I told them about my experience with AA and informed them that I will be scheduling appointments with a different physical therapist at the Mission Hills location. Later that week I went online to request appointments with Nathan. The system would not let me request appointments, so I called Scheduling again. Scheduling informed me that since I cancelled all of my appointments with AA they “discharged” me and I will need to come in for another evaluation at Mission Hills. I explained that I had a thorough evaluation at Mission Hills just two weeks ago. They said there is nothing they could do. I contacted Cassadie at Mission Hills who did my evaluation two weeks ago and explained all of this to her. She said the only way I could schedule an appointment was to come in for another initial evaluation. I would need to come in, go through the exact same evaluation I did two weeks ago, and pay $190 for the redundant evaluation.

Spine & Sport’s mission statement reads, “Spine & Sport Physical Therapy empowers people to unlock their human performance potential. Our team of expert physical therapists uses a multidisciplinary approach to help you return to action after an injury or surgery, manage pain and improve chronic conditions. Together, we make healthy happen.”

It does not look like anyone who works at Spine & Sport has read this mission statement. This has been an all-around disappointing experience.

Ian H.

Lauren Hutchins is my hero! After my wife suffered a catastrophic burst fracture in a lumbar vertebrae, she could not walk, sit or stand without tremendous pain. Eight months after her injury, her muscles had atrophied from spending most of her time immobile, in bed and reliant on pain killers to get through the day. She says she was so weak, she couldn’t lift a banana. Now, thanks to Lauren, her strength is coming back and most important, her pain has significantly subsided. We are both truly grateful to the Spine and Sport Physical Therapy Clinic at Mission Hills and in particular for Lauren’s personal attention – they have our highest recommendation.

terry K.

first time with Lauren
Fabulous experience I can’t believe how much I’ve improved just in one visit

Ashley E.

I am grateful I found spine and sport physical therapy at Mission Hills, Club! There are wonderful people that work there very knowledgeable and so nice! I work with Lauren mostly, she is very compassionate and considerate to your individual needs! she really cares for everyone! The environment is very comfortable! I am very grateful to have found spine and sport!

Renee A. P. A. S.

Kelly and her team are AMAZING. Kelly is very knowledgable and she spends one on one time with me that I love and then her assistants continue the sessions but she always has her eye on you. I feel beyond fortunate to have found Kelly and highly recommend her.

Chaz H.

Regardless of how nice the people are, and they are. If they are disorganized is frustrating because your appointment time is not kept. It suggest they don't care about the patients time or how long they have to sit and wait. It is obvious they are booking more appointment than they can handle.

Crystal

I am so happy I was referred to Spine and sport after our car accident, they helped me out a lot, everyone there is very friendly and knowledgeable. Thank You!
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