Southland Family & Urgent Care - Mission Viejo, California

Overview of Southland Family & Urgent Care

Nestled at 27660 Santa Margarita Pkwy, Mission Viejo, CA 92691, Southland Family & Urgent Care stands as a beacon of medical care in the Southern California region. This facility is renowned for its comprehensive urgent care services and emergency care physician availability, catering to the immediate health needs of the community. For those seeking reliable medical attention beyond regular office hours, Southland Family & Urgent Care offers a welcome solution.

Key Features and Services

The center prides itself on its array of specialties, including Urgent care center, Emergency care physician, and Emergency care service. Whether you're dealing with a minor illness or an acute injury, the team at Southland is equipped to handle it. The general practitioner services ensure that patients receive thorough and personalized care, making it a one-stop solution for various health concerns.

Notably, Southland Family & Urgent Care is fully wheelchair accessible, with an entrance, parking lot, and restroom designed to accommodate individuals with mobility needs. This inclusivity makes the center a preferred choice for everyone in the community. The facility also boasts a welcoming atmosphere, reflected in its positive reviews, with an average rating of 4.3/5 across 50 Google My Business reviews.

What to Expect

Visitors to Southland Family & Urgent Care can anticipate a professional yet approachable environment. The experienced doctor employs a straightforward, no-nonsense approach to diagnosing and treating patients, ensuring that they understand their health issues clearly. The office staff is commended for their kindness and courtesy, creating a comforting experience for patients.

For those looking for a familiar touch, some have remarked that the doctor's demeanor reminds them of a beloved physician from their childhood, indicating a level of care that goes beyond the medical. With its wheelchair accessible features and a team dedicated to patient comfort, Southland Family & Urgent Care offers a reassuring choice for urgent medical care.

Getting in Touch

For more information or to schedule an appointment, visitors are encouraged to explore the center’s website at southland-care.edan.io. Here, they can find detailed information about services, hours of operation, and how to reach out for assistance. Whether you're in need of a quick medical consultation or an emergency visit, Southland Family & Urgent Care is ready to provide the care you need, whenever you need it.

👍 Reviews of Southland Family & Urgent Care

Eiko R.

5/5

An experienced doctor who uses a non-nonsense approach to diagnose and treat patients. The office staff are kind and courteous. One more thing to say about the doctor, he reminds me of the good old doctor I used to have when I was growing up.

Howard G.

5/5

I can’t say enough great things about my experiences with Southland Urgent Care. My wife and I have been treated with respect and dignity at all times. The empathy and compassion that we’ve experienced there has been beyond all expectations. Bill is a true professional and It’s slmost impossible to express the gratitude and love that my wife and I have to Geri. She cares deeply about her patients and always goes the extra mile to make sure that our experience goes smoothly. And then there’s Dr Mel. He is true throwback to another time when doctors came to your home to give you extra care. He’s meant so much to me but more importantly, he’s been so wonderful to my wife and I’ll be eternally grateful for that. We’ve always felt like we were with family every time there. It’s the single greatest experience with a medical office that I’ve ever had in my entire life. Thank you again for you’re love and support all these years

Natalia B.

1/5

This place is a scam. After visiting it with my daughter and asked the doctor question on my issue, they charged me co-pay according to my insurance and my daughter's insurance. Hers was $70 and mine was $30, later we both received bill from the Urgent care and both bills were different (my daughters one was much higher that mine, even if her co-pay was more). Prior to the visit I called, provided my insurance ID and they "checked" and assured me that they are accepting my insurance. After receiving the bill, I called and asked for itemized bill, the receptionist was rude, would not let you finish the sentence and finally hang up on me.
According to the reviews here, this is a standard practice at this place. And I am not the first, whom they are doing this, billing people multiple times for no reason and after several years.

Marci P.

5/5

Dr. Mel is amazing, and Jeri at the front desk is so friendly and nice. Came from out of state to take care of some family business and both my son and my self needed to be seen several times. Everyone there is so nice and understanding, it’s a real breath of fresh air when you come across an urgent care where everyone who works there is so friendly and helpful! If you ever need an urgent care with an amazing, understanding Doctor and an awesome staff, this is where you need to go!!!! Wish I could give more than 5 stars!

Kimberly S.

5/5

I love Dr. Mel, Bill, Jeri, Kasey, and the rest of the staff. They are helpful, knowledgeable, and always cheerful. Dr. Mel makes you feel comfortable; always fun talking sports with Bill; Jeri couldn't be more helpful and kind-hearted; and Kasey is as sweet as they come. It is more like a family than a staff at a doctor's office. Who likes to go to a doctor's office? It is time consuming, expensive, nerve racking, and no fun in general; however, the staff there does their best to make is as enjoyable (and quick) as possible. The fact that they are open on Saturdays AND Sundays is so convenient. Dr. Mel has everything on site to diagnose and treat you immediately. I went in completely dehydrated. He had me on an IV within minutes. Other urgent care offices send you to an ER for that. I was so grateful! I can't say enough good things about everyone at Southland Family Urgent Care!!

Suzanne S.

5/5

I highly recommend this Urgent Care. Dr. Mel (owner & internal medicine specialist) is an excellent diagnostician and has a very thorough and compassionate bedside manner. His staff is also excellent. I much prefer going to this office than my regular doctor.

Megan K.

5/5

I have been to a couple urgent cares in the area, but I have never been to one as great as Southland. The other urgent care I went to always charged me hidden fees and I had to wait absurdly long, but Southland has been the total opposite. I unfortunately tested positive for COVID, but their staff was so kind and recommended me everything I needed to feel better and get through it easily! They are always so nice, quick with service, and I cannot say enough good things about them!

Leslie G.

5/5

I have been taking my children to this urgent care since they were three they are now 24 and 27. The staff is amazing, they treat you like a member of their family, they are accommodating and kind and medically astute.Dr Mel is amazing, Geri and Bill Always call you by your first name even if they haven’t seen you in a year! They never forget you! This place and these people are with medical care is and should be in the United States.