Southland Care Center - Norwalk, California

DEBRA F.

Recently my siblings and I have had our mother
In Southland rehab for a fractured hip this was her second time there and each time we've have had a great experience with the nurses, physical therapists and the aids My brother and we stayed with our mom night and day. She has altztimers
dementia and would get very disoriented so we saw who was caring for her which made it easier to not have to be there at throughout the night. We got there for breakfast . So thank all of you awesome
People who took care of our mom..
D Flores & D Ramirez Families

JOHN M.

When my wife got out of the hospital she went to Southland. Received excellent care. The Nurses are caring and take time to help each patient. Special kudos to nurse Bertha, and nurse Nadine and also to Occupational Therapist Jennifer for their extra attention and caring.

Kathy

My mom was sent here after her stroke for rehab. She was on the road to recovery when she was left in a wheelchair with no supervision She ended up falling out and head planting. She was rushed to the hospital and then returned 4 days later and was in terrible shape I had her moved to a beautiful board and care where she died 5 days later. I am firmly convinced that Southland killed her.

M C.

Update
Mother left this facility IN AN AMBULANCE . AT THE HOSPITAL THEY FOUND A bed sore, a MRSA UTI, AND DANGEROUSLY LOW POTASSIUM, AND DEHYDRATION. THIS PLACE IS A DUMP. ALL THIS 3 WEEKS. DO NOT TAKE YOUR LOVED ONE HERE.
They do not have any essential supplies or enough staff. Half of the staff are not permanent workers, so the other half is registry workers who are not trained, nor regular workers/on call temps. You never know who will be with your loved one one if they're here. No apointments have been set up for my mom. I asked for an appt to be set up, they just say, "Yeah" and no appt. Yet! Taking mom out of here asap.
There is no doctor. The owner is trying make as much money as they/he can at the expense of these frail patients. Most 5 star reviews come from staff. Truth, is I have seen enough to confirm most elderly people die at nursing homes due to neglect. So the stats are verifiable, the state does not do enough to regulate this circus full of incompentence and profiteers.

My mom almost died there. Calling 911 and having the hospital run test confirmed they were not giving her vital meds. I had to plead with them to give her a uti test..they told me they did not feel she needed one. Well..they finally gave her one with no result. The hospital uti test confirmed another infection. Never bringing here again!

Don M.

As a visitor, my first impressions of this place are favorable. Nice facility and lots of activities for the patients. My father is here for rehab and I visit him here.

Maureen D.

My father has been here for over a year now. And he has shown significant improvement over that span of time. He always have great stories to tell, sharing how he feels comfortable staying in SouthIand Care Center, and how he is being treated with care.

Just a couple of weeks ago, I learned that my father got hospitalized again. I immediately booked my flight and flew all the way from the Philippines to the USA, just to see him. He stayed in the hospital for a while, but would always request to be brought back to Southland.

With God's grace he was transferred back recently. I felt relieved because I know that it has always been his heart's desire to be back to Southland. With my own eyes I saw how the staff have been very friendly and helpful, how they treated their patients with care, and go extra mile, rooting for my father when he does his therapy.

After being in the ICU for days, and hospital stay for weeks, now I can see that my father is starting to regain his strength, he is able to eat again, and sleep comfortably in his room.

Leaving the USA soon makes me feel sad but knowing that my father is in good hands gives me peace, even when I am away.

Thank you Southland Care Center. ❤️

FrJohn H.

I visited Southland for the second time today regarding the admission of a patient for Assisted Living. All went well and I was very pleased with Zach and the other people I spoke with. I had hopes that this would work out and that my old friend would find a place at Southland. However my friend just called and said that he had been rejected because he is level 4 care. Their website says: "At Southland Care Center, our talented and focused staff will work with you, your family, and your healthcare provider, to create a comprehensive and effective care and treatment plan. Our welcoming smiles will tell you that Southland of Norwalk is a place to regain your strength and mobility and a place you can call home." and "We are proud to offer a wide variety of residential and supportive services, all created to promote the well-being of our residents – physically, mentally, emotionally, spiritually, and socially."
Perhaps this is not true and they simply have not updated their web page. Or perhaps there is some other reason that my friend has been rejected. Keep in mind that he does need physical help, but he is not a social or psychological problem. After years of working in hospitals myself, here in Downey and Long Beach as a member of hospital staff I know that there are some patients who are very difficult. My friend is not.

Alice M.

I enjoyed my stay at Southland. I appreciated the care I received from the staff, especially from the PT and OT providers which were Claire, Johnny, Joon ,and all the rest who worked with me. I will remember you always. Thank you very much.