Smile Ensure - Corona, California

Marcia B.

My adult daughter was seen the same day. Dr. Patel and staff were very kind and caring. She has an exposed nerve on a baby tooth. Received medication and an appointment to remove it in two days. Great place, staff and Dentist. Very helpful since my daughter is in a wheelchair and very scared of pain. Due to her special needs! Thanks!!!

Lord V. C.

Upon walking in I was greeted immediately.
The front desk staff was professional and welcoming.

I had to get many fillings and a teeth cleaning. As well as evaluation for braces etc.
A lot of work was done.

Let's be honest here NO ONE likes going to dentist.
Me personally? I've been traumatized from being at other dentists. And I mean seriously traumatized. So I was very afraid to continue. So now let me explain how it went.

Dr.Patle was an extremely professional.
Told me everything that was going to be done from start to finish. Didn't hide anything or try to make something it wasn't. Very clear.

I started with my X-rays done by their tech Eddie.
He was quick, professional and accommodating.
Usually getting X-rays is very uncomfortable.
But he made it NOT that. Thank you.

Then I went to sit and get my teeth cleaning done.
The lady that did the teeth cleaning was Anna.
Wow! She's so fast! And professional. I couldn't believe how gentle and quickly it was done.
Not like other places where you're uncomfortable and being poked and prodded lol.

Now comes the fun part. Drilling the cavities out.
Just the right amount of anesthesia. I felt nothing.
Dr.Patle was quick as well. The same girl who did teeth cleaning was helping the doctor with the fillings.
I felt well taken care of. This dentist visit was finally not traumatizing! Great!

With all that said the only reason I gave 4 stars is because I had to come back for a small adjustment. Which was easily resolved quickly and professionally. Thanks again! I will be back when it's time.

A B.

Incomeptant careless dentist misdiagnosed my problem. Barely talks to the patiant. Did not even tell me I had a cavity, I had to find out myself. They just want to get you in and out quickly. I will never go there again.

MIchael G.

I’m only leaving one star because I have to the office staff is rude. They do not know how to properly bill. My mother had a PPO and they keep insisting that she has an HMO. We had to have the dental insurance company on the phone to explain that to them, the dentist is shotty work my mom‘s teeth, keep falling out of her mouth and honestly, I feel that if I was Hispanic my mother and me would be treated differently. This place is racist think twice before you come here in all my life I’ve never had an experience like that before ever run run away from this place. Have you ever been somewhere and seen everybody be taken before you and then you realize that they’re all Hispanic and you’re not if you’re black or white stay away from this place.🤌👎

Jessica M.

Dr. Patel is so gentle and sweet!! My family and I feel very comfortable coming here, my 11 year old, just had some work done, and she felt no pain at all. Dr made sure that she was good the entire time. Very friendly staff, and clean facility. I definitely recommend this Dentist 😊. I really love that, they have TV's set up in front of the chairs where the patient gets work done, to have their minds distracted. Definitely a bonus and great idea!!

Brande L.

I absolutely love and trust the dentist here who owns the place! Super sweet! Very nice! Knows her stuff and I have huge dental fears due to bad experiences in the past! The front desk needs help though! I left 3 messages to get a prior authorization on a prescription and no one called me back. The 4th try I got through and the gal was super rude and defensive saying she didn’t know about the calls and would take care of it. She never took care of it! My pharamcy also called and got no call back or response!! When I came in for an appointment I complained to a technician or assistant because I was first to arrive and they took 2 people before me when we all had the same time appt because it just opened! He was apologetic saying he didn’t know who came first and just took whoever!! I then went on about what had happened about the calls and got the dentist herself to talk to me. She’s taking care of it now. I was also annoyed I had just taken X-rays a few months ago and had to retake them delaying much needed work as I have to wait longer now for approval from my insurance which should have been done already! I would give it 3 stars but they are only there 2 days a week and I did not know this as it doesn’t state it on the answering machine. Had I not liked the dentist herself as much as I do I would’ve gone elsewhere weeks ago!

Sam

I was not made aware that I had an infection and the anesthetic wouldn’t work. She did what I thought was a root canal. I felt the entire thing. By the end of the appointment I was shaking and crying. I was THEN told why the anesthetic didn’t work. Sure, everyone was very nice, but the communication is LACKING.

Ruben

After 22 months my crown fell off the post is still in root in my mouth ,36 mnth warnty nvr mntnd