Silverado San Juan Capistrano Memory Care Community - San Juan Capistrano, California

Gregg H.

I am incredibly grateful for Silverado Memory Care Center and the exceptional support they've provided for my mother, who has been living with dementia since my father's passing earlier this year. My sister and I struggled to manage her care on our own, but Silverado has truly been a lifesaver. From the very beginning, the staff has shown remarkable compassion, expertise, and dedication to meeting my mom’s needs, creating a safe and nurturing environment for her.

The personalized care plan they developed has made a significant difference, and knowing that my mom is in such capable hands has given me much-needed peace of mind. The relief I feel, knowing she receives round-the-clock care, along with engaging activities that promote her well-being, is immeasurable. Silverado has not only alleviated the stress of caregiving, but they’ve also become a trusted partner in her care. I can now rest easy, knowing she is thriving in a place where she is treated with dignity, respect, and genuine compassion. Thank you, Silverado, for everything you do.

Mindy K.

As a family member of a resident at Silverado Memory Care, my experience has been overwhelmingly positive. The facility's commitment to providing exceptional care is evident in every interaction. They not only offer excellent food and engaging activities that my mother truly enjoys, but they also handle her unique needs with remarkable sensitivity and grace.

One example of their compassionate approach is how they manage my mother's nervousness around showering and laundry. By ensuring the same caregiver is always present during her shower times, they provide a comforting consistency. Additionally, they thoughtfully manage her anxiety about laundry by discreetly handling it while she sleeps, ensuring her clothes are back in place before she notices.

The staff's ability to compassionately and skillfully redirect confused residents is truly commendable. I wholeheartedly recommend Silverado Memory Care for their unparalleled dedication to providing not only care but also dignity and respect to their residents.

barbara S.

My husband has been at Silverado for a number of months under very trying circumstances. I am impressed with their skill, their general approach and particularly the caring flexible leadership team. They go way beyond their job descriptions to back everyone up and accommodate the needs of the residents wherever possible. This is a tough business, and no one is perfect, but there is a special place in Heaven for the Leadership Team of Silverado SJC.

Sally B.

As the Administrator, Sheila Fike creates a warm, welcoming atmosphere for the entire community. Her joy and passion are contagious, and her open-door policy reflects her genuine commitment to residents, who feel free to visit her any time. She uplifts everyone around her, bringing comfort and positivity to challenging situations. For Sheila, this role is clearly more than a job—it’s her true calling. She has built a team of compassionate leaders who share her dedication to providing residents with the best quality of life possible throughout their illness. I’m so grateful for Casey Lambert, Jaclyn Vasquez, Andrea Furch, Heather Sahargun, and everyone who interacts with my mother. Because of the excellent and skilled team at Silverado, I have more peace of mind knowing my mother is receiving the very best care.

Sue M.

I rarely write reviews, but I feel compelled to share my experience with Silverado. When it was time for me to move my mom from assisted living to memory care, I did a thorough search of many if not most memory care facilities in south Orange County. I chose Silverado and here's why:
1. The staff truly stands out. This is their vocation, not their 9-5 job. They know just how to handle the residents, and do so with care, love, dignity & respect. They "meet people where they are". My mom was so stressed out when she got there, trying to navigate assisted living with her decline in memory. Now she knows she is safe and feels special and doesn't have a care in the world. Sheila & Casey are always free to discuss any concerns that I have, and truly have become friends as I navigate my mom's "new normal".
2. The residents are engaged. At other facilities I saw the residents all being wheeled to sit in front of a tv set. At Silverado they are busy with staff in cooking class; trivia quiz's; art projects.
3. Silverado believes that this is the resident's "home" it's not a facility. You see it in the design of the building, it's all one floor with a big sized central courtyard. There are resident dogs throughout. (Residents can even bring their pets with them)
4. The food is exceptional. They don't cut corners, and there's an attention to detail. They say to family members, this is your home too, and we can visit, or come for a meal anytime. It's just a nice place to be!
If you are in the position I was, and searching throughout Orange County for a memory care facility for your loved one, I highly recommend Silverado San Juan Capistrano.

Stephanie M.

Silverado in San Juan Capistrano has been a fantastic community for my father! The staff love their jobs! They are patient, happy, caring, professional, knowledgeable and fun. My dad has settled in and is happy when I come to see him at all different times of the day. The residents are well cared for and clean. The food is good and the activities are creative. The entire community is always very clean. The staff regularly checks in with me. The community invites families to special events. It's great to get to know other families. Our entire family is so happy that our dad is settled at a wonderful place like Silverado. He won't have to move again. He deserves the best and we are grateful for Silverado's skilled staff that cares for him!

Dawn S.

When my dad entered Silverado he was not an easy resident to care for. Our lives had been turned upside down and we were at the end of our rope trying to care for my dad. The staff and family at Silverado lovingly welcomed him into the community. They were creative with helping him assimilate and even during the times where we know he was difficult, they would share with us all of the special, loving qualities that my dad would express during easier moments. We could tell that they had really engaged with him and had gotten to know him on a really personal level. We would see the staff regularly hug him and smile and connect in the most thoughtful ways. Silverado has allowed our family to just enjoy loving my dad and seeing him in a safe, caring and connected environment. We are so grateful for everyone at Silverado!

Joe C.

My mom has been at Silverado for almost a year and in hospice care for half of the time. I love visiting my mom in the community because I feel like her care team is literally every single person who works at Silverado. I know them all now and love that each knows my mom. Their friendliness to her and to us make us certain that she is getting the best level of care she could possibly get and even at this advanced stage of dementia, she is not forgotten but deeply loved. We feel so blessed to have stumbled upon Silverado and are thankful for the way they love and respect my mom. If I could leave 6 stars I would!