Silverado Newport Mesa Memory Care Community - Costa Mesa, California

Rick S.

Silverado has the best family feel of any place I’ve seen for senior living. There’s a very sincere vibe that permeates the entire staff and community. They are attentive and kind to all the residents and their family members/friends. The animals/pets are delightful and having them there makes all the difference in the world as far as I’m concerned. 🙏❤️🐈‍⬛

Lori P. T.

My dad was blessed with an incredibly caring and attentive staff that I will always be grateful for. Each day provided opportunities for my dad positive interactions, experiences and support as he made Silverado his home. Each member of the Silverado team always had a smile on their face and always gave the respect and time to each resident as they met their individual needs.

Matthew U.

I began with Silverado seven years ago when I moved both my mom and aunt at the same time to help them with their memorycare. Since then I've been through a lot with Silverado including the death of my mom to cancer, covid, and multiple leadership teams. For many of the early years of Silverado when Tana ran the place it was an excellent facility, however within the last year it's become a complete disaster. I know longer have confidence in the leadership team to be aware of who my loved one is, the level of care that is needed, or honesty in the level of care she is receiving. I feel like Silverado treats my loved one more like a commodity than a person. Recently Silverado has signed my loved one up for multiple new services and charges without offering any explanation why, and when I inquired into the details I feel that I was flatly ignored. Silverado has not offered a care plan to explain to me why that have been increasing the care for my loved one, but Silverado has been very diligent in sending me the billing notices. I've asked Silverado to stop using my loved one in their marketing campaigns and they have ignored my request. I can no longer recommend Silverado to others as they have lost my trust.

Stephanie

I’ve had about 8 years of cumulative experience in two different Silverado communities. I truly feel that Silverado is the good standard in memory care.

Erik M.

My mom and I moved my father into Silverado Newport Mesa a few weeks ago. I waited to write this review until I could see how he transitioned throughout the entire process. Now that he has been there for one month, I can say with even more certainty, this was the right decision, at the right location!

While this is never an easy process for anyone, I can't write and share enough positives about Silverado, and the team they have in place. Lourdes has been an incredible administrator, showing guidance and direction from the moment we met her. Most special of all to me...she made sure my mom was cared for and loved on, even though she wasn't moving in, but her husband was, as he moved out of the house they'd shared together for nearly 50 years! Christina and her passion for my dad's well-being were evident from day one. Her constant communication has been a source of great comfort for my mom! Breanna, and the medical team of care-givers have been nothing but patient, caring, supportive, and kindhearted. I wish I could remember more names, and include them of others we’ve seen so far on visits, they’ve all been fantastic! The most special part of Silverado is they’re a team, they’re all about making sure their residents are treated well and loved on as if they were their own family, and Silverado is now becoming our own extended family.

Silverado was the first location we checked out, and as we investigated other facilities after, we ended up comparing everywhere else to this location, and nobody else came close. If I could give 6, 7, or 11 stars I would, because they’ve earned it!

Roberta E.

My husband, Oliver, was a resident of Silverado Newport Mesa from August 2013 to the day he passed on February 16, 2017. It has taken me nearly a year to process this loss, so I haven't had a chance to show my gratitude to the staff at Silverado because grief has clouded my thoughts.

In short, the staff at Silverado became my family. They showed more love, acceptance, understanding, and support than anyone else. I couldn't have traveled this painful journey without them. The caregivers, especially Maria, who loved Oliver like a father, were always helpful and diligent....truly they are the front line in the war on memory care. The charge nurses were also supportive and responsive, always discussing Oliver's care with me in an honest and gentle manner. At the very end of his life, the hospice staff shined like stars, helping us through the hardest part of the process...losing Oliver. Rowena led the charge, constantly supporting us and providing exceptional care for Oliver. And Gayle provided loving, persistent, and gentle spiritual guidance as our chaplain. The experience was both painful and beautiful. Words can't express how much they touched our hearts.

There are so many good and loving people on the staff at Silverado Newport Mesa that I can't begin to name or thank them all. Silverado is the gold standard for memory care...thank you!

....Roberta Edwards

Linda S.

My mother has lived here for 5 years. The staff has been generous and loving to a fault. Dementia is a difficult disease, they decline at a glacial pace. Mom had the independence to walk miles and miles within the safe gardens and halls for the first two years she lived there. This was amazing because in our home we had to lock her in to keep her from eloping. My mother is musical and she has really loved all the various singing and dancing opportunities she has been provided. This is not a medical facility or a rest home. Those are places she will need eventually. For now this is a good safe community for her to live as independently as she can. I loved all the pets who moved here along with residents. There are dogs and cats and birds and rabbits. In the summer, the kids of staff tend to these animals and cuddle up on the sofas with good books. It feels very home like.

Lottie H.

I highly recommend Silverado for patients with dementia/Alzheimer’s. My mom was a resident there for the last year of her life. The staff are compassionate and highly skilled in working with patients who have severe memory loss. We had my mom in another care facility and we ended up moving her to Silverado after only a few months. I’m so glad we found it!