Salud Para La Gente - Watsonville, California

Caro B.

This place really sucks. Except for a few providers I had the opportunity to meet. The medical assistants are unprofessional and rude. Need to go back to school and learn some basic routine skills and patient care.

Rosie W.

Just left from my dental appointment and I am so disappointed in the doctor they had there. The front desk was sweet and the lady taking my X-rays was very helpful too. However when the doctor came in she was very short and rude. She would ask the assistant questions about me or tell her stuff about me directly in front of me rather than looking at me and speaking with me. Anyway, aside from that which isn’t too bad… she lowers my chair, looks in my mouth touches one tooth and says “if you get a cavity we need to do a filling” I said “okay sounds good!” She goes “I only do silver so I do it or someone else” so I say “oh okay well I’ll probably have someone else do that if I need one because I’d like it to be the color of my teeth” she then goes “who” I said “we’ll I’m not sure but I could try and reach out to my old dentist if I needed to"
she scoots back, lifts my chair and says to the assistant "ok shes going to see her own dentist" and walks out….
my husband and i were baffled honestly..
my advice, do not come here for dental work, try and find someone who will communicate with you and respect you.

brenda J.

I came here for a dental visit to help me with toothaches and swollen gum. It was my first time coming since I had lost my health insurance. I left crying and feeling hopeless. The dentist ignored the two cavities you can see on my X-ray saying that cavities are not an emergency and they only take emergencies. Also my gum is swollen because I will most likely need a root canal but to go back to my regular dentist to get it fixed! I told her I don’t have insurance anymore so I can’t go! And she said we’ll here is a list of places that accept medical/Medicare, do you have that? And I said no I don’t qualify. We’ll you can still just keep the list. But Then she asked well if you don’t have any insurance then how are you paying for your braces And I said I had to get a second job to help me with that because the crowding in my teeth was causing problems in my mouth since I was born with a smaller jaw they were recommended by my old dentist it’s not for cosmetic reasons. She responded well a root canal is more important then braces…..wow that was so rude, how was I supposed to predict the future
So heartless. She doesn’t know my life or finances, I can’t imagine someone who is barely getting by being treated like this. In the end I wasted my time and money to just be told to keep brushing and flossing and rinse with salt water but there is nothing I can do for you.

Just as a side note I was the only patient! Nobody was waiting in the lobby or sitting in the other chairs so they had time to help me. It wasn’t a time issue.
Would not recommend this place! You are better off getting a loan to help pay for dental work at a different place then try to get help here.

Liz P.

Lately I’m not sure if it’s the new staff or management but customer service has been horrible. My mother was turned away because on their system showed that she did not have an appt on file when she actually did! She even showed proof to the receptionists n she kept saying that it was a glitch on the system n no she had no appt that she could sched her for another date. Welp thats not my mothers fault. My mom will have a surgery n needed that appt. Its not the first time that a inconvenience or mistake arises but slowly n surely service has been bad.

August O.

This place will have you waiting hours for your appointment. Also they will schedule you for labs that require you to be fasting and not tell you that you need to be fasting. Never wasted so much of my time at a Dr. office anywhere in my life. Then it takes months to get another appointment.

Rose

My baby’s dr. Is nice same as her nurse assistant. But the ones that are as receptionist are so lazy. They never answer the phone and when they do is after letting it ring for the longest. They use to call you to remind you to schedule an appointment when is time now they don’t and you have to call but they never answer-_-. Back then it wasn’t like this the clinic need to be carful who they hire make sure they know how to stay professional rather than hiring anyone. They hire anyone not caring if they do their job right or not.

Maritza C.

Dental cancled my appt when covid shut down started they said they would reach out to me when things changed... i called after everything was opening up and was told they were only seeing children and they would call me to set my appointmet up again to continue treatment. since then i never got a call o was left a voicemail. now i try setting up an appt and now they are saying i need to get a new provider because its been over two years and i would be considered a new patient, i totally understand it if was my fault that i had cancled my appt but it was the clinic who cancled and never took proper steps to contact me to set up and appointment. so annoyed...

Shelly B.

I've always had a great experience involving this office. When I was very sick everyone I spoke to worked very hard to ensure that I was seen that same day. The Dr I saw even stayed after hours and waited for me to drive from Salinas to Watsonville, so he could see me.