Rialto Post Acute - Rialto, California

Address: 1471 S Riverside Ave, Rialto, CA 92376.
Phone: 9098771361.
Website: rialtohealth.com
Specialties: Nursing home, Diabetes center, Physical therapy clinic, Rehabilitation center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 49 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Rialto Post Acute

☎️9098771361

⏰ Open Hours of Rialto Post Acute

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: 8:30 AM–5 PM
Sunday: 8:30 AM–5 PM

Rialto Post Acute is a healthcare facility located at Address: 1471 S Riverside Ave, Rialto, CA 92376. They can be reached at Phone: 9098771361. Their website can be accessed at Website: rialtohealth.com.

Rialto Post Acute specializes in providing care for the elderly, with a focus on Nursing home, Diabetes center, Physical therapy clinic, and Rehabilitation center. They have a wheelchair accessible entrance and parking lot, making it easy for individuals with mobility challenges to access their facilities.

According to Opinions: from Google My Business, Rialto Post Acute has received a total of 49 reviews. The Average opinion: for this company is 3.3/5. This information is important for those considering Rialto Post Acute as a care provider, as it gives an idea of the level of satisfaction previous clients have had with their services.

👍 Reviews of Rialto Post Acute

Leticia Lepe

3/5

I have someone there. I go everyday. The only complain I have so far is that house keeping don't do a good job cleaning. They just throw water with a cup and mop without sweeping. They don't clean under the beds and floors are sticky specially in messy patience area. Also they don't change their diapers during the night and sometimes even after breakfast and patiens get diaper rash. Some are very rough to fragile patiens. They should think that could be your family member and wouldn't want them treated like that. On the other hand I saw some cna's being kind with words and actions and I admired them and thank them for the love and patience they have for them. God bless them and reward them in their old age for their merits . ♿️

Jess DLT

1/5

This place doesn’t even deserve a one star. My mother needed physical therapy and this place was the only one available that had a room for her upon discharge from the hospital. As soon as I got there, I got her out. I do not know how a place like this is legally able to operate. The staff (reception) really doesn’t seem to care, hardly any nurses at night, patients roaming around the halls some seem mentally Ill, seeing the elderly there broke my heart because they weren’t receiving care that they needed. I’ve heard of places like this but it hits harder when you see it in person. My mother wasn’t there an hr. I got her out of there and did the leg work myself to get her the care she needed. It’s sad that dilapidated torture facilities like this exist. The five star comments are from staff believe me. What I saw: run down furniture, beds with no page capabilities/broken, not many nurses, elderly patients left in bed in hallway, patients yelling and cursing at each other, I seen dogs eat better than what they gave my mother, hand written instructions everywhere like they don’t own a computer or never heard of Microsoft office, broken beds and very old rusted furniture in the rooms. I love my mother too much to have left her there one minute longer.

Antionette Aguilar

2/5

Staff seemed to be very friendly. The facility was busy and the building very old. It wasn’t very clean for a medical facility. The patients do not have a phone near them and after pushing the call button they soon begin calling for help verbally in hopes of being attended. The food is drab and everything finely blended like course grey colored hot mush. No choices, or options other than that. It smells of human waste permeating in warm stuffy air. Patients can go outside as they have two smoking areas. That access door pushes out easily for a wheelchair. However there is one broken plastic chair and concrete bench for one barely two people to sit, perhaps a family member or staff member who pushes them out. Maybe that’s why I had to assist one patient who no one came back for and unable to pull the heavy metal door open and while holding it open, wheel themselves back inside. I’d like to blame lack of seating, however I assisted more than one individual by pushing them back inside, to their room or just unstuck against the wall or piece of equipment in the hall. Everyone just goes about their business as one elderly, frail man couldn’t turn his chair around so for along period of time struggled with the one movable leg he had to turn away from the wall. I had just arrived and because he was directly in front of a nurses station I assumed she would help, or there must be a reason. Instead he just polished a spot on that filthy floor by brushing his foot back and forth. Sometimes I think out loud and well another staff member basically bumped him a bit when they passed , but basically he still had to do a bit of work and literally had a deep breath of triumph as he was free! I felt bad I didn’t just do it myself. After that is when I took the liberty to help anyone and met no resistance from staff. Basically it’s a place to be when you are suffering from dementia, severely disabled, near to end of life, be forgotten. I cried when I left. Shame on you Steve Sclafani for putting your mother in that place!

crystal carter

2/5

If your family member doesn't have a cell phone, it's almost impossible to talk to them on the phone. when you walk into the lobby you are instantly hit with the urine smell. when i went to visit my mom on her birthday she didn't look very comfortable in her wheelchair. she was sitting in a weird position that made her look like she was going to fall out and she was very tired. i took her back to her room and had to hold her head up. this place is always having a covid outbreak and will call to let you know either if your family was around that person or not. but they didn't call me to let me know my mom was taken to the ER and almost pronounced dead. my mom was put on a ventilator and full life support and was barely responsive. I still never received a call or was told what happened. it was supposed to be temporary therapy care, but she has been there almost a year now. I've talked to a few other patients, and they don't like it there, but some patients have been there for years and is their permanent home.

Sherrie Hart

5/5

I am a patient here. I've been here 5 months. It's very different from being in a hospital. Their are 3 shifts here for nursing staff. The ones who I see the most are called CNA. CNA will help you in the daily tasks that you need to do. For me, I can't walk, so I need diaper changing. I'm trying to walk again. CNA brings your food trays, ice water jug with a cup, changes your bedding, helps give you a bath, and many other things. During their shift, they have between 9 to 15 people to take care of. Sometimes, someone calls in and doesn't show up for work. These are hard-working people who work at RPA. I don't think the patients always remember that. Some of the patients have memory lost, and this place takes those people and cares for them. We are lucky to have places like this. Yes, it's not perfect here. I hope that the staff keeps trying to keep helping those who need help and will always care for those who need care. I know that I am a difficult patient, and they keep trying to help me with my special needs and I sure do appreciate those who have gone the extra mile in trying to help me.

Ronny Flores

2/5

This place is a dump. Do not take your loved ones here and definitely do not believe the nice reviews as they sound like they are from their own staff. True is, it takes a very very long time for them to even answer the phone to begin with, then you are placed on hold for another 20 to 30 mins to be connected to your loved one. My parents tell they get moved around a lot without notice or reason. They also told they do not get showered every day... wow. What is more disturbing is that they are in a "REHABILITATION" center which does not provide enough rehab exercises but maybe once a week, if any. This a "Rehabilitation Center" mind you, you would think and hope these poor seniors would be getting their care they signed up for and paying for. A few times when speaking to my parents which share the room with other patients, I kept hearing a person yelling rudely and obnoxiously in the background, finally got my parents to tell it was their roommate yelling at them. My question was, why and where are the staff, ask them to clam that roommate down or separate you, but my parents said, there is no staff around, if they are, they know about it but ignore the issue 😡 Incredible!!! Why is this place still open and getting paid

Kristine Hernandez

4/5

My mom has been there a few months now, I finally got down to see her and I was pleasently surprised! It smelled nice , she was fed well , they even put up with her online ordering habits! She said she was very happy ! Thank you for keeping my mom well and keeping her happy! The facility was clean . Needed some touch ups here and there but was clean ! Staff was all really nice! Seems like a well kept facility!

JayJay Murdino

1/5

Horrible place. Won't allow visits because place is plauged with Covid yet their employees on break are smoking next to each other no mask no social distance. Make it impossible for patients to request and get what they need. Nursing staff were great as far as treatment but they can only do so much as they are short staffed. Management needs to be looked at, some sketchy things going on, they probably would shut down if their numbers were low so they try to keep you there as long as possible. Facility could use more upkeep and cleaning. Avoid going here or taking your loved one. You have been warned.