Rancho Physical Therapy - Corona, California

Address: 1280 Corona Pointe Ct STE 118, Corona, CA 92879.
Phone: 9513403402.
Website: ranchopt.com
Specialties: Physical therapist, Speech pathologist.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointments recommended.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Rancho Physical Therapy

☎️9513403402

⏰ Open Hours of Rancho Physical Therapy

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Overview of Rancho Physical Therapy

Located at 1280 Corona Pointe Ct STE 118, Corona, CA 92879, Rancho Physical Therapy offers specialized care with a focus on both physical therapy and speech pathology. Call them at 951-340-3402 for more information or to schedule an appointment. Their website, ranchopt.com, is a valuable resource for patients seeking detailed services and information.

Key Features and Accessibility

Rancho Physical Therapy prides itself on its accessibility and patient-centered approach. The clinic boasts a wheelchair accessible entrance, parking lot, and restrooms, ensuring that all patients, regardless of mobility, can receive care comfortably. This attention to detail in accessibility underscores their commitment to serving the community fully.

Specialties and Expertise

The clinic specializes in working with physical therapists and speech pathologists. This dual focus allows for comprehensive care addressing a wide range of health issues, from physical rehabilitation to speech therapy needs. The combination of these specialties means patients can expect thorough, multidisciplinary treatment plans tailored to their specific needs.

Patient Experience and Education

Patient reviews highlight the exceptional care provided at Rancho Physical Therapy. With 34 reviews on Google My Business, the average opinion leans towards the positive with a score of 3.8/5. Many patients commend the clinic for its patient education, noting how the staff takes the time to explain treatments and conditions, something not always found at other practices. This personalized approach fosters trust and ensures patients feel empowered in their recovery process. Specific praise is given to Dr. Abtin and Ranjeet for their warm welcome and efficient scheduling, making the often daunting experience of seeking therapy less stressful.

Recommendations for Potential Visitors

For those considering visiting Rancho Physical Therapy, appointments are recommended to ensure timely and efficient care. Given the clinic's positive reputation and commitment to patient education, it's clear that they prioritize not just treating conditions but also educating and empowering their patients. The accessible location and accommodating facilities make it a convenient choice for many.

👍 Reviews of Rancho Physical Therapy

Rancho Physical Therapy - Corona, California

Iqrah Y.

5/5

Had such a great experience for my dad with Dr Abtin and Ranjeet at the front. Such great explanation on what my dad was feeling and what he needed. Other PT offices don’t take the time to educate their patients, we trust everything Dr abtin has recommended and feel like the care was truly personal. Ranjeet was so helpful in making sure my dad got in with Dr Abtin as soon as possible since he was in so much pain. We are so thankful we found this location ! The patient education portion was golden !

Angelo A. (.

5/5

Dr Abtin and his team were excellent and provided so much insight on my lower back pain. I will be coming back without a doubt.

Scarlet R.

1/5

The physical therapist are okay. No complaint there.

The administration is horrible. I was never told how much each office visit was going to be and I was surprised with a $500 bill. Had I known I was going to be paying that much each time I visited I would have just reduced the number of times I was coming in. I then spoke to the billing department about the balance and they said they would get back to me. Never heard back. They then sent the amount to the worst collections agency that is unwilling to work to accommodate the balance and charges interest on top that. I will never come back to this place. It has just been a headache dealing with them. Super unhelpful.

I have been going to another physical therapist and they were much more thorough about their billing and even offered to take payment before my appointments.

ThePopocutie

5/5

I have been going to this facility for over 2 months (twice a week) and every time the experience was awesome. Abbey and David are professional and encouraging. The front desk girl Patty was friendly.
I knew they were short staffed a few months ago because when I tried to make the initial appointment, it took me a few calls and emails to set it up. But after 1st visit, I knew this is the place to be.

Maria B.

1/5

Called over a week for an appointment, have not received a call back confirming my authorization which has been authorized for over a month. I have been calling and my calls no longer answered.

Skip

2/5

Extremely rude girl working the front desk. I walked in for an appointment, stood at the front desk while the receptionist ate food and didn't acknowledge me whatsoever. I finally got her attention and she hands me sheets to fill out.
While filing out the forms I start seeing two pieces of paper with different info on each for insurance and what not. Turns out the girl gave me a DIFFERENT PATIENT'S PAPERS AND INFO and it was mixed in with my papers.
When I brought this to her attention, she first explained to me that I have 2 insurances, which I don't. She then grabs the clip board and notices she gave me ALL OF THE INFO FOR ANOTHER PATIENT. She acts like its no big deal and crumbles up the other patients file and throws it in the trash in a ball. I'm pretty sure they are not supposed to 1) give out other patients info and 2) they didn't dispose of the other patients info correctly by not shredding all of that info.
After witnessing this, I decided to leave the office immediately and dispose of my paperwork correctly.
So I can't say much for the doctor or treatment they give, because I never made it past the front desk because I felt so uncomfortable. I also suffer from anxiety so this was not easy on me.
I would look somewhere else if you care about you information being kept safe.

A D.

2/5

People who work there barely know what they're doing. I've been going there for over 2 months and I have to remind the same assistant each time..especially since I pay a decent amount, I expect to be seen and worked on by my physical therapist, not some random person I've never met before, irregardless if they're a physical therapist themselves, as what happened this time and why I believe I'm in extra pain than usual as I write this at 3am. Plus they overbook themselves and then have the inexperienced gym trainer tell everyone what exercises to do, he can barely keep up when there's 5 people going at once. I leave crying in excruciating pain each time. Granted the range of motion I have is better, but my pain is a lot worse, although its hard to say if its all worth it.

David P.

2/5

Edit: After my original review I finally got ahold of someone in the office and got the bill straightened out.

The staff were nice however they did not accurately record my payments and sent incorrect invoices via mail. I responded several times via letter with copies of bank records showing my payments to them and never heard back. Now they are threatening to send me to collections after ignoring my several requests for clarification on the bill.