Plaza Healthcare Center - Santa Ana, California

James

If you got paranoia, you don't want to be here cuz you'll be tested to the limit lock down without a hearing or anything, and it's completely insane inside this place.

Jair C.

The people that give good reviews are probably employed fake or have family members working there
My mother was taken there to recover after a serious surgery and nothing was done to calm her pain for hours no Iv was put on total neglect
And when we tried to get some help all we would get is a bad attitude from the staff
One nurse had the nerve to tell another nurse (o this is the one that was expecting a 5 star hotel?) I was to upset to even deal with this kind of animals
My mother is diabetic and they can care less they never check her blood pressure or even temperature
The place was infested with roaches and it had a really bad cigarette smell
There were other patients asking for help and no one was going to there aid , at the same time there was a gathering of medical assistant's talking about there social life instead of helping my mother or the othere patients
You can totally tell those people have no empathy towards the patients there just there collecting a check
I ended up taking my mother back to the emergency room
Because of how bad the situation got
When we arrive to the ER her pressure was hi
Blood sugar levels were super low .
If you love your family makes sure they never stay in a place like this .

Christina

RUN FAR AWAY!! DO NOT LET YOUR LOVED ONES GET TRANSFERRED HERE!!! NO ONE TRULY CARES ABOUT THEIR WELL BEING. I WITNESSED IT ALL.
Unsafe, unprofessional, unorganized. Its just a bunch of folks who make fun of your loved ones that get a paycheck. They coerced my loved one into signing a advanced directive after being deemed at capacity so family has no say so in her care! Pathetic. She doesn't even no what month and day it is! YOU HAVE A RIGHT TO AGREE TO THE TRANSFER...SAY NO!!!

n N.

There are minimal shining stars here and those who are shining stars are the direct care staff. I have notice the professional staff (case managers/social workers, all nurses, physicians, etc) are extremely difficult to get a hold of. After many messages over the past two weeks, no one has called back to provide updated information on loved ones. Only by waiting on hold for 10 minutes was I able to speak with someone and she indicated she could do not do anything about this because, even though a solution was provided (relaying to the appropriate department/physician a conservator has been attempting to reach them). This person attempted to blame me for staff not calling back because I did not go to their office on visits. Very argumentative/combative. Not a safe environment for family.

Erin W.

My Dad arrived here a few days ago, suffering from pneumonia and a broken rib, after spending more than a week in two different acute hospitals.

At first, we weren't too sure about this place - lots of patients in halls (later determined that it was by their choice), the facility is in just an "okay" area, and he was moved without much notice or chance to research alternatives.

Having said all of that, we have been very pleased with the quality of care that he's receiving. So far.

I will update this review as we get down the road. But, as of now, I wouldn't hesitate to give a good recommendation on this facility.

AuderPop21

This rehabilitation center is such a joke! The staff are terrible when it comes to the care and bedside manner of their guests. Just about every time I go their to visit my grandma, she’s left calling for help to use the bathroom and left waiting till she wets herself, leaving her feeling helpless. Nurses aren’t willing to help when her assistant light is on. And anytime I have questions about what her day is looking like, when she will be having blood work, or just her overall well being, no ANSWERS! Very disappointed with the nurse Rosa. These nurses have made my grandma feel as if asking for assistance is too much!

Erik T.

I have been in a few nursing homes. This is the worst experience i have ever had. This place is pure hell. We patients are treated like slabs of meat. They never administer meds on time if at all. I allways have to ask for meds. The nurses breaks have priority over patients needs. If you dont fight for your rights you are neglected here. Some dont have that ability. Stay away from this place if you or your loved one are looking. And if you are looking for work, steer clear!

r P.

Worst social workers I have ever experienced in my life. They truly do not care about the patient. They want nothing to do with the family. If you have any cognitive issues at all as a patient you will not receive any services because you can not voice your needs and they do not want the family involved. I have never met social workers like this. They merely check a box on a form when they have too. They do not like smart people because they may actually have to do something. Saddened that I met these kind of humans. I hope they end up in a facility with a social worker like they are in their final years. There should be a state review of what they actually do and how they communicate. The nurses are caring and work soooo hard. They do the social workers job. It is not fair to the nurses. They have so much responsibility and social workers just dump and dump on them. They also make the hardest working lady one gal in business office do their work. I am appalled. I give 4 and half stars to the nurses, 5 stars to the business lady and no stars to the social workers. May their karma come back ten fold.