Piedmont Physicians at Riverchase - Phenix City, Alabama

Piedmont Physicians at Riverchase: A Comprehensive Overview

Piedmont Physicians at Riverchase is a well-established medical clinic located in Phenix City, Alabama. Dedicated to providing comprehensive and accessible healthcare services, the practice serves a diverse patient population within the surrounding area. This clinic is a valuable resource for individuals seeking quality medical care and a patient-centered approach to wellness. It operates under the umbrella of Piedmont Healthcare, a nationally recognized and respected healthcare system, ensuring patients benefit from a legacy of excellence and innovation.

Location and Contact Information:

The clinic’s address is 5009 Riverchase Dr Suite 500 Suite 500, Phenix City, AL 36867, United States. For immediate assistance or to schedule an appointment, you can reach them by phone at 3344489505. Their website, care.piedmont.org, provides detailed information about the services offered, physician profiles, and directions to the clinic.

Specialties and Services:

Piedmont Physicians at Riverchase specializes in a broad range of medical clinic services tailored to meet the varying needs of their patients. While specific service offerings may evolve, they typically encompass:

• Primary Care: Routine check-ups, preventative care, and management of chronic conditions.
• Wellness Programs: Focusing on promoting healthy lifestyles and disease prevention.
• Acute Care: Treatment of sudden illnesses and injuries.
• Minor Procedures: Performing common medical procedures in-house.
• Health Screenings: Offering various screenings to detect potential health issues early on.

It’s advisable to visit the clinic’s website or contact them directly to confirm the most current list of services.

Accessibility and Amenities:

Piedmont Physicians at Riverchase is committed to ensuring accessibility for all patients. The facility boasts several key features designed to accommodate individuals with disabilities:

• Wheelchair-Accessible Car Park: A designated parking area for vehicles requiring wheelchair access.
• Wheelchair-Accessible Entrance: A ramp or automatic door provides easy access to the clinic building.
• Wheelchair-Accessible Toilet: Accessible restroom facilities are available for patients who need them.
• Toilet: Standard restroom facilities are available.
• Appointment Required: Patients must schedule an appointment in advance to ensure adequate staffing and resources.
• Appointments Recommended: While walk-ins may be accommodated during limited hours, scheduling an appointment is strongly recommended for efficient care.
• Credit Cards, Debit Cards, NFC Mobile Payments: The clinic accepts a variety of payment methods for patient convenience.

Patient Feedback and Reputation:

Based on publicly available reviews, Piedmont Physicians at Riverchase generally receives positive feedback from its patients. As of today, the clinic has 25 reviews on Google My Business, with an average opinion of 3.8/5. These reviews highlight aspects such as the friendly staff, efficient service, and the clinic’s commitment to patient well-being. However, it’s always prudent to read a range of reviews to gain a more comprehensive understanding of the patient experience. Specific comments often mention the helpfulness of the doctors and nurses, the cleanliness of the facility, and the overall positive atmosphere.

Additional Points of Interest:

• Comprehensive Healthcare: The clinic provides a holistic approach to healthcare, addressing not just immediate symptoms but also promoting long-term health and wellness.
• Experienced Professionals: The physicians and staff at Piedmont Physicians at Riverchase are highly trained and experienced healthcare professionals dedicated to providing exceptional care.
• Patient-Centered Care: The clinic prioritizes the needs and preferences of its patients, fostering a collaborative and respectful relationship.

Contacting Piedmont Physicians at Riverchase:

To schedule an appointment or obtain further information, patients are encouraged to contact the clinic directly via phone at 3344489505. Alternatively, they can visit the clinic’s website at care.piedmont.org to explore the services offered and learn more about the practice.

👍 Reviews of Piedmont Physicians at Riverchase

lindsey W.

3/5

Doctor Ellis is a very nice and thorough doctor. He listens and answers questions very well. He is compassionate and intelligent. I would rate him 5 star but the office and appointments are a very different experience. The phone is ALWAYS busy! I have never been able to get anyone on the phone. The wait times are absolutely ridiculous. I've waited 3 hours for a 5 minute visit, and 1 hour has been the minimum wait every time. The waiting room has a VERY strong perfume scent that affects my sinuses the moment I walk in and I dont have allergies; note to those that do have asthma and allergies, be prepared to experience this for the hours you wait for your appointment. Other than that, I hope doctor ellis reads this and makes some changes with overbooking appointments, phone system, etc

Linda M.

2/5

Dr Ellis is the best. Girls that set up the appointments are horrible I had my appointment cancelled 4 months in a row because I wanted to see Dr Ellis and not the d assistant no calls Dr Ellis told me I could see him and when I went in they had changed much appointment to the assistant. I did not know until she came in the room. Still no results on my lung xrays. The office staff over steps there bonds. 4 cancelled appointment. 4 days getting off work. Never again.

Steven K.

2/5

First off, excellent doctor. Dr Ellis is a fine physician, never had any problem with him. On the other hand, the rest of the staff can be very rude and condescending. The office is not a family environment, they will make you leave if you bring your children even if you have no choice but to bring them. Called to schedule an appointment, told it was a certain day and time. When we got there they had no record of it. Called on a Monday to get get seen, they said come in Tuesday for a wall in between 9AM and 10AM ,.. we get there at 9:15 .. the office doesn't open until 10. Two hours later still not seen by the doctor. If you can get over the poor quality of service from the staff, the doctor is a great doctor. Otherwise do as we are now considering and move on ...

Kennisha G.

1/5

I made an appointment for my husband and myself at the same time and day. I took time off my job to report to this appointment. We did have our kids as we do not have a baby sitter in the middle of the day. One of the nurses noticed my son going to the restroom and asked us to leave. They stated children are not allowed in the lobby unless they have an appointment. I am extremely upset as this was a waste of time. They did not inform me of this when I scheduled my appointment. I wouldn't recommend this facility to anyone unless you are childless. I wouldn't want you to schedule an appointment and the babysitter backs out at the last minute!

Robin E. B.

5/5

Dr. Ellis, is the best hands down! I was a critically sick young lady when I first started going to see Dr. Ellis. He has always been known for a clean and sinus friendly office. As a heart patient it is appreciated. He took time to listen to me, review my history and my story. He immediately admitted me to the hospital and coordinated with my heart doctors to see about me. I am currently in need of a heart transplant and living on an LVAD as a support to substain life and he always takes good care of me. He has never shown me fear or worry about my situation. He has cared for my mother who was a challenge at times, but always respected her and keep her on task with her medical needs. I have sent him numerous people who complained their doctors didn't care about their medical problems or had time to listen. He is a praying physician and there are times when I needed just that to see me through because things medically didn't look promising on paper. Him and his beautiful wife will pray for and with you. As, for children being allow in the office, the sign is there probably for their medical safety I don't know. However, I do know my son has just turned 12 and he is part of my caregiving team as I have been going to that office for a long time. There have been a few occasions where I have brought him, and no one has ever been rude or hurtful to us. Every doctor's office has a flaw or two. Discuss it with the office manager or Dr. Ellis, he will listen. If you want a doctor who always has your best interest at heart and comes to the hospital to see his own patients, will help get services and equipment to assist you in your home he will go that stretch with and do follow ups to ensure things are done as prescribed. He is always on top of everything yearly you need. Phenix Medical Ministry is where you will find the best care ever under Dr. Daryl A. Ellis. This is my Testimony!

Dawn S.

5/5

Dr. Ellis did an awesome job. I had a billing problem and had to call and speak with Sharon Williams. She worked deligently to solve my problem and was kind and very considerate

John R.

5/5

Been a patient of Dr. Ellis for 6 years. Excellent provider, and I have recomended him to several people who were looking for a primary physician.

Laurian

5/5

Love this place. Excellent experience. Wonderful staff and doctors. Highly recommend.