Petco - Corona, California

Alyssa L.

I recently had a very frustrating experience at Petco. I purchased a food product that, unfortunately, was expired. With the current high prices of everything, including gasoline, having to drive all the way back to the store for an exchange was a major inconvenience.

While I acknowledge I should have double-checked the expiration date before purchasing, I also believe the staff has a responsibility to ensure expired products are removed from shelves during inventory management. I was told over the phone that sometimes the distribution center sends expired products to stores, which is a significant quality control issue that needs to be addressed at the warehouse level.

The exchange process itself was also quite lengthy. Because I had made the initial purchase online and used coupons, the associate needed to call the store manager for assistance. I felt for the cashier, as it always seems like there's only one person working the register, suggesting the store is understaffed.

My criticism here is directed at Petco as a company, not the individual store location. I believe Petco needs to prioritize paying its employees a livable wage and providing better benefits. This would improve employee retention, leading to better staffing levels and a more positive experience for both customers and the company itself.

I do want to add a note about the Corona store location. The team there, despite the challenges, is doing their best, and I appreciate their help with the exchange. Thank you.

Jennifer A.

My shoutout goes to the Grooming Department Mgr/staff & especially Julio who has been our groomer for Nora. They are all very friendly, listen & are very professional. Nora absolutely loves Julio. We are moving & will miss them very much. Highly recommend them & your fur babies will love them too. Pets always know how cute they look too!! Thank you so very much for the outstanding grooms always!!!

Kim D.

Now that my kitten is a 1 year old big boy now. We went in for Tiki Cat Dry Food High Protein. He also eats Luau and Aloha wet canned foods. Plus some great clearance priced Halloween cat & dog toys. They can never be spoiled enough.
Went shopping for any clearance toys for my now 15 week old kitten and to pickup Blue Buffalo Dog food. I had a $5 BB coupon. The food was already on sale for about $5 off its regular price. With my $5 off added I got a great deal. Friendly staff. I feed my 5 week old kitten, Blue Buffalo Baby Blue kitten high protein grain-free can food. There are pet foods & treats you can only pick up at Petco. Shopping tip: before buying an item check the price on Petco website. You'll save money. Petco will price match there own website and other sites. Also check Target or Walmart prices There're a few things you can get at a much lower price. Worth the drive across the parking lot or up the street. Amazon is another price saver.

Trey T.

Misleading pricing on holiday products. Staff state things are placed by mistake in the wrong places but it's the entire display - feels like deliberate price switching.

Jill N.

Terrible associates, none of them like assisting with aquatics. They'd rather turn away business than actually assist. Only decent thing is their location and brands.

Kari M.

Grooming- Took my three year old cockapoo Penzi who needed grooming and was matted. Katrina did a wonderful job getting our little girl looking good. She did everything possible to keep a good hair length while maintaining the cockapoo look. We are very satisfied with Katrina’s grooming services and will definitely be back. Would give more stars if possible.

SoCal T.

We took our Johnson type American Bulldog Petco off of Cajalco in the 15 freeway color for the first time. At first she was a little scared because of all the new sights and smells, they were very overwhelming to her oh, but she perked up real quick once we found her pink Pearl and Diamond studded new collar! Not to mention a couple of toys she could munch on. She is a 6 month old American Bulldog puppy that weighs 60 lb already! I couldn't get her to get out of Petco she kept trying to run back inside the store so she could check out more toys and whatever else she thought of! It was so funny I had to pick her up and carry her out.

christina M.

Ran in to re-stock on dog food and stopped by the fish section. No knock for the staff, the tanks look well kept with clean water and healthy fish. I saw a betta fish in an actual TANK today and felt so happy! He looked so happy in a tank, lively and curious about the snails and swam up to me when I approached. Hoped to see more bettas in tanks with filtered water, but walked two feet and there were dozens of betta fish in cups. I'm certain this is a corporate policy and not a staff policy, but I hope there will come a time where keeping them in cups becomes defunct. You can clearly see the difference in demeanor between these two fish.