Neighborhood Sun - Silver Spring, Maryland

Introduction

Neighborhood Sun es una empresa de energía solar que busca proporcionar soluciones sostenibles y rentables para las comunidades. Con sede en Silver Spring, MD, esta empresa ha logrado disruptor el sector de la energía tradicional que se beneficia de la contaminación mientras distribuye los costos de salud y financieros a sus clientes. En lugar de eso, Neighborhood Sun empodera a las comunidades a través del acceso a la energía limpia y asequible, una vez individual o negocio a la vez.La empresa fue fundada en 2016 y desde entonces ha estado trabajando para crear un futuro más sostenible. Con su enfoque en la innovación y la sostenibilidad, Neighborhood Sun ha logrado establecerse como una líder en el sector de la energía solar en Maryland.

Services

• Solar energy company
• Environment renewable natural resources
• Contact Us
• Send a Message
• (888) 606-0054
• [email protected]

Main Services

• Neighborhood Sun ofrece una variedad de servicios para satisfacer las necesidades de sus clientes. Algunos de los servicios más destacados de la empresa incluyen:
• Asesoría en energía solar
• Instalaciones de sistemas de energía solar
• Manejo de proyectos de energía solar
• Asesoramiento en eficiencia energética
• Asesoramiento en políticas de energía

Location and Access

Neighborhood Sun se encuentra ubicada en Silver Spring, MD, en la dirección Address: 8455 Colesville Rd #1025, Silver Spring, MD 20910, Estados Unidos. La empresa es accesible por vehículo y tiene un estacionamiento disponible para sus clientes. La estación de metro más cercana es la estación de Metro Silver Spring, que se encuentra a solo unos minutos a pie de la empresa.

Featured Characteristics

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Amplia variedad de servicios de energía solar
• Experiencia de clientes excepcional
• Asesoramiento personalizado

Practical Information

• Phone: (888) 606-0054
• Email: [email protected]
• Website: neighborhoodsun.solar
• Horarios de atención al cliente: Lunes a viernes, 9am - 5pm

Customer Reviews

Neighborhood Sun ha recibido 146 reseñas en Google My Business. La calificación promedio es de 4.6/5. Los clientes destacan la calidad del servicio y la experiencia de los empleados.

Positive Aspects

• La empresa tiene una gran variedad de servicios de energía solar
• Los empleados son amables y profesionales
• La empresa tiene una excelente experiencia de cliente
• La empresa es accesible y tiene un estacionamiento disponible
• La empresa tiene una amplia variedad de opciones de energía solar

👍 Reviews of Neighborhood Sun

George C.

4/5

Commenting on 3 things. (1) Customer service: Luis Santiago was wonderful. He was extremely patient with me and very thorough in his answers. I had talked to another rep much earlier in the year and was equally satisfied. (2) The idea. Having a community solar garden is a terrific idea. I wish we had more. (3) But it has taken them f-o-r-e-v-e-r to come online. I doubt it is all their fault, but, nonetheless, it's been slow in coming.

N Z.

3/5

Was notified about this program in February and signed up shortly thereafter, and am still waiting for my solar farm to go live. Was first told it'd go live in July, now am being told maybe August. I will give them 5 stars once I actually start seeing results for signing up, but until then I am keeping this review at only three stars as nothing was communicated when signing up about having to wait this long for any sort of benefits. I thought it would be immediate, as well as receiving my $50 gift card for signing up, but obviously that's not the case, just wish they had conveyed that up front.

Gina M.

5/5

Neighborhood Sun has been amazing! I have been a customer for over 1 year and can assure there are no gimmicks, hidden fees or hassles! I was always interested in solar energy but didn't want any upfront costs, maintenance or panels on my roof or property. This seemed too good to be true. It is everything I wanted! I am affiliated with a local solar farm in a nearby town. There was a simple sign up process and after that I have saved $45-$75 per month! Jen Hatala has been an amazing customer service rep and has always promptly responded to any questions I had. I recommend this program to everyone who wants to save $ and help the environment! win-win : -)

Robert E.

5/5

We love knowing that we are helping solar energy contribute to our region's energy mix through our utility bills--and appreciate the discount in our bill while we're doing "right action" in this way. And Zoe Perea Maldonado offered excellent, knowledgeable and patient assistance in answering my questions and making it easy to sign up with a new contract. I so appreciate dealing with a real human being like Zoe, who I felt held me throughout the process, rather than trying renewal alone online or via an AI chat bot that only can answer limited questions in limited ways. I hope Neighborhood Sun will always keep Zoe and human folks like her on staff!

Andrew S.

5/5

I was very impressed with Alison River's quick acceptance of my need to delay a payment invoice for my monthly Community Solar Invoice as I will be out of the country. As I will return home June 30th, she said that the auto-pay would not go through until I call her July 1, 2025. That was a customer service - "5-Star" highlight! I much appreciated Alison's help

Calvin T.

5/5

The program was a little confusing at first. When someone offered to save me money on my utility bills at no cost, I was very skeptical about joining the program. But Zoe Maldonado of customer development explained it to me in a way that was clearly understandable and made sense. I'm now a new member of Neighborhood Sun and looking forward to saving money on my utility bills.

J

5/5

We've had trouble-free service with Neighborhood Sun for more than five years. It's a no brainer. They offer discounted rates on electricity and it' friendlier to the environment. Why pay standard rates through your utility when you can get a continuous discount through NS?

Catherine L.

5/5

So I was an Arcadia customer for years. I moved and changed electric companies and so canceled my Arcadia account. Neighborhood took over the solar farm that I had been a part of. I emailed them letting them know that I was no longer a customer and to please take me off their list. I mentioned that I had a solar credit sitting on my National Grid account that I was told I could transfer to another National Grid account or otherwise I would lose it. My case was escalated to Jen Hatala. She was AMAZING!! She fought to get that credit refunded to me, it wasn't a small one. She stayed in constant communication with updates and when I contacted her to let her know I hadn't received payment yet, she got right on it. She kept me apprised of every step and let me know when a check was cut. The customer service I received, when I'm not even a customer, was second to none. Makes me reconsider doing business with them! Thank you so much Jen!