Midnight Sun Home Care Inc - Anchorage, Alaska

Al George

I used Midnight Sun Home Care for over a year for my mom and dad. I found the care givers attentive and caring. My experience with the office staff and owner quite was different. While the staff is courteous to talk with, they were difficult to reach, were not organized or not timely in scheduling, late in confirmations, late in follow ups and accounting. I often would have to call, email and eventually drive into their office to resolve an issue or ask a question. I only spoke with the owner a few times, but when I did it was never a positive experience. If you are in need of finding care, I would encourage you to interview several firms and to do your diligence. You may ask, “if this was your experience why did you stay a year?”. We had a wonderful caregiver that did such an amazing job that their continued care of my parents made dealing with company necessary so as to be able to retain them.

Ben Mishler

Although I have not needed Midnight Sun Home Cares services, I know that should I need in home assistance for myself or my loved ones, they would be my choice. I have known the founder/owner, Kevin, for 4 years now and have great respect for him. He is a compassionate, professional, and committed man. He is a true advocate for the seniors of our community. All the staff that I have met are right in line with Kevin and his mission. I don't hesitate to recommend Midnight Sun Home Care to anyone who needs in home assistance for their loved ones.

Patricia Bailey-Ruiz

I have been an in-home elder care giver for the past 8 years and have recently hired on with Midnight Sun Home Care. I find them to be an outstanding in-home care giving company that goes above and beyond to provide appropriate and compassionate care for our elders. The staff go out of their way to address all questions and concerns of our elder's family members. I proudly recommend Midnight Sun Home Care.

Robin Struempler

Midnight Sun Home Care has excellent standards when it comes to providing the best possible care to its clients. I appreciated the journal entries that detail what the care provider did during their shift as a way of clear communication and accountability. The owner and his staff are supportive and professional at all times. Very happy with this company!

seantyree

Midnight Sun Home Care is the best company you can work with for long term care needs for you or your family members. They are the ultimate in professionalism while still being warm and compassionate. Kevin and his crew can customize a solution to allow you to remain safely and comfortably in your home as long as possible. They can handle many tasks for you. As leaders in the industry, they work regularly to improve the protection of our aged citizens. Kevin is also a great speaker and is available to speak to your groups. A favorite presentation is "Oh crap, mom needs help! Now what?" Call Kevin today for a free evaluation of your needs.

Katlin Bowers

Midnight Sun Home Care provided incredible care and solutions for my Grandmother. They gave us all the information that we needed to make the best decision for our family- That allowed my Grandmother to stay in our home longer so that she could be with family. I highly recommend Kevin, Catherine and the whole team.

Susan Wong

I have had the same young home health care professional working with me from Sun for nearly one year now. I cherish her weekly visits greatly. Always always on time, she arrives, starts her usual routine, and utilizes every minute with any tasks I might need help with. She is always kind, cheerful, professional, and
helpful on all fronts. I could not manage without her! Five Stars!!!

ronald m wielkopolski

Terrible at returning calls. I cannot speak to the quality of care, only the office management. I broke my leg on 4/27 and contacted Becky in the office a few days later. I am 70 years old and live alone since my wife passed in '16 and kids live outside. So I am hobbling alone at home on crutches taking care of myself and 2 labs.

Surgeon advised surgery to place screw and plate because both tibia and fibula were displaced to different degrees.

Becky from Midnight Sun sent service agreement, which I could not copy due to faulty printer, but I emailed Becky back in which I confirmed I agreed. I also notified surgeon that Midnight Sun would transport me to and from surgery and care for me afterwards. I called repeatedly as surgery day approached (and so did doc's office) to no avail. Neither of us could get a call back.

Meanwhile Home Care Assistance of Anchorage, whom I called early on to tell them I decided on Midnight Sun CALLED ME TO MAKE SURE I WAS OK AND SET UP FOR SURGERY.

Moral of story: I should have enlisted Home Care Assistance of Anchorage to do the job right from the beginning.