MedExpress Urgent Care - Little Rock, Arkansas

MedExpress Urgent Care, located at Address: 12300 Chenal Pkwy, Little Rock, AR 72211, is a reliable and convenient option for individuals seeking immediate medical attention for non-life-threatening conditions. With its specialized services and accessible facilities, this urgent care center stands out as a reputable choice for healthcare.

MedExpress Urgent Care offers a range of specialties, including urgent care center, occupational health service, and walk-in clinic. These services cater to various medical needs, such as illnesses, injuries, and general health concerns. The center's walk-in clinic feature allows patients to receive medical assistance without the need for an appointment, making it a flexible and convenient option for those with unexpected medical issues.

The facility is fully equipped with accessibility features, including a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom. Furthermore, the center provides gender-neutral restrooms and on-site parking, ensuring a comfortable and accommodating environment for all patients.

With an impressive number of 322 reviews on Google My Business, MedExpress Urgent Care has received a fair amount of feedback from patients. The average opinion: 3.1/5 indicates a solid reputation, though there is room for improvement in the patient experience.

When considering MedExpress Urgent Care, it's essential to keep in mind that the center focuses on non-emergency medical issues. Patients should still rely on emergency rooms for life-threatening conditions or severe injuries. However, for everyday medical concerns, MedExpress Urgent Care can provide prompt and professional service.

Reviews of MedExpress Urgent Care

Cate Crosland

1/5

First scheduled appointment, I showed up and their doctor was gone due to an emergency (understandable, but you could call your clients to tell them not to make the trek out there). Second scheduled appointment, *waited an hour* in the waiting room before being told they couldn't complete my blood draw due to it being a Friday. No apology, attempted not to reschedule me, terrible "customer service" and would not recommend.

Alyssa Burns

2/5

Had an appointment but was there an hour and a half. I went in for respiratory symptoms. Nurse did a Covid test when she took vitals, put me in a room, said it would result in 10 minutes. No one came to my room for an entire hour, just to tell me it was negative. I asked if they could send off a PCR or respiratory pathogen panel. Was told they don’t do those there. Disappointed in my experience. There was hardly anyone there so I can’t imagine what took so long. Heard a lot of chatter and laughing outside at the nurses station. The receptionist who checked me in was very nice. They did write me a work excuse. Gave 2 stars for those 2 things.

rgh3675

5/5

The staff was accomidating, professional, knowledgeable, concerned, and attentive. I was seen, evaluated and given my options and treatment promptly. The treatment given me required that; I must remain for an hour observation. In that hour the nursing staff returned four time to check on me, and the physician came in three times to check on my progress. All in all, my visit left me knowing that MedExpress will be the only urgent care i will be using in the future.

Beth Baine

5/5

This was the best experience I have had with an express Medical facility. I wasn’t aware you could schedule an appt on the weekends. I did that and there was only 1person a head of me. I was seen within 15 minutes of my appt and was treated professionally by Glen ,the nurse, then by a Dr that I couldn’t pronounce but he was very nice too. Glen gave the best steroid shot I have ever received and I really appreciated that. All in all, I would give them the highest rating you can give. Thanks

Brand Alexander

1/5

Scheduled an appointment for a drug screening only to show up and see that they’re closed with zero notification that I wasn’t going to be seen. This is the second time that this happened. This place has poor communication with its patients and advise anyone to stay far away from it. They do not care.

C Dennis Edwards

5/5

I was met with warmth and courtesy when I walked in. I had to wait to be seen and was given an approximate wait time which turned out to be accurate. The care and diagnosis was very thorough and medications appropriately prescribed - a very pleasant experience.

Vixen Sims

5/5

Shoutout too ? Donna Spargo, Donel Saoyer and Bettina Smith. They are awesome ? made it an easy and best experience I had. Everyone was friendly and stil ready to help even at the end of shift.

Krista oglesby

1/5

They only do walk ins at certain times!after being sick and driving 1 hr round trip of wasted time and gas ⛽️ for the 2 nd time I find this out !they sch for the past 2 yrs online only unless u happen to get lucky and walk in during the walk in selected times that ARE NOT POSTED ON WEBSITE THEREFORE MISLEADING ME TO WALK IN ANYTIME AND WASTE MY TIME .
BOTTOMLINE IS : don’t waste my time when I’m sick by misleading and not stating it’s online scheduling!How are Urgent Cares any different that regular Dr Offices if you must schedule just like one?