Jefferson Regional Med Center - Jefferson Hills, Pennsylvania

Steve

Nobody is on the same page. Lied to by nurses who didn't want to send me to get blood work. Been trying to get a CT for 4 months now. I canceled a vacation because they finally scheduled the CT scan without asking me. I was tired of waiting for another one after 4 months. I made absolutely sure everything was in place. They called 3 days before the appointment to tell me they canceled it and insurance didn't approve it. I had already received approval from my insurance. They then tried to schedule a brain mri which was already done!!!

Sean N.

Loved one went in for cardiac arrest. I give them all the credit in the world for initially saving her life until they wanted to pull the plug a week later. Doctors did not acknowledge the family's findings of our loved one's small improvements each day. She has improved so much that she is needing to go to an ltac facility. Which both facilities are now fighting us on. First they wanted to count her but now that she is showing Improvement they are keeping her trapped in basically a state of limbo. The caseworker has lied to us on behalf of the hospital and management has been so neglectful and rude I could not even get a last name of an administrator without them telling me I had to file a subpoena first. Protect your loved one and do not send them to this Hospital. If it is an emergency situation in the closest hospital by you don't have a choice but after that get them out of there so you do not face the horror stories that others have.

CarMa &. R. R. P.

They will scam you. I was fully paid off then a year later I'm getting charged more than triple what my original bill was and now they're saying I owe an entirely new bill at triple the cost.

Ken B.

I have been going there for 10 years the last 2 years have spent a lot of time out there. The staff is great especially the Nurses on 5 North and 5 South can honestly say I have only had two bad experiences with Doctors out their.

Chuck B.

Sister brought our 95 year old mom in for some tests after she fell and since she had good insurance they admitted her for observation. Could't get her glaucoma medication in a timely manner and combination /inc. dietary jacked her blood sugar up so much she needed insulin (never needed it b4). Now she has approval to go to skilled nursing since early AM and they are dragging out her hospital stay by keeping her there all day. Rowena & Lynetee are useless or must know drill to bleed her insurance! Too bad a good hospital, either has incompetent case workers or working the insurance.

Stephanie A.

Went to the ER for persistent vomitting, diarrhea, and abdominal pain. Waited 2 hrs in the waiting room, was taken back and waited another 3 hrs for a CT scan of my abdomen only to find out they never put my name in the system. Finally, was taken back for the CT scan than had to wait some more with the results. Meanwhile, I had to wait over 10 min for a nurse to come back to unplug me from IVs so I could use the restroom. Nurse never did come so, I unhooked myself. Overall, I was in the ER for over 8 hrs. Absolutely unacceptable.

Chris K.

I'm sure most reviewers come here to complain but...

Jefferson has taken very good care of my family the past few years. From my own care, to my daughter's birth, to my wife's recent surgery. All staff members are very friendly and genuinely listen and respond to questions & concerns.

I've been to UPMC hospitals tending to my dad's care many times with many problems. I'd always pick Jefferson over UPMC hospitals due to the reasons outlined above.

The big issue is parking. I don't like valet parking, and a better solution is needed for the main parking lot.

Issie W.

I’m 19 weeks pregnant and was instructed by my OB to go across the hall to the ultrasound and radiology department to make an anatomy ultrasound appointment. I go over and no one was at the front desk so I stood there waiting for 20 MINUTES for someone to come out. Once two people entered the front office they didn’t acknowledge me but just ignored me for another 10 minutes. Then a third lady walked in with an attitude and asked me if I had an appointment or not. I responded that I wanted to make one to which she gave me a dirty look through her mask and said ‘we don’t have a scheduler everyone is just going online’ before shoving an appointment card towards me and dismissing me.

WHY CANT YOU HAVE A SOGN OR SOMETHING ELSE STATING THAT THERE IS NO SCHEDULER INSTEAD OF WATCHING YOUR PATIENTS WAIT FOR FOREVER?! And the attitude was disgusting. If I could give a -14 star review I would.