Heritage Pointe - Mission Viejo, California

Rocky B.

I can't recommend Heritage Pointe highly enough. It was a difficult transition for my mother-in-law to leave her home of many years, but after exploring many other places, this warm and welcoming assisted living community truly felt like a second home.

The caring staff—including supportive caregivers, a friendly front desk team, responsive maintenance workers, attentive food staff, an incredible gym instructor, and skilled medical technicians—consistently meet residents’ needs with warmth and expertise.

What stands out most is the vibrant community life. My mother-in-law has made wonderful friends and is actively engaged in a variety of activities and cultural experiences.

We are incredibly grateful for the love and support she receives every day. Thank you, Heritage Pointe, for being such an amazing place!

David H.

My mother-in-law has been a resident at Heritage Pointe for the last three years. Her care team has been so helpful and supportive that it has made living far away in Australia so much easier for my wife and myself. Giant thanks to the Executive Director Erin, the administration, reception staff, food servers, maintenance, housekeeping, dedicated healthcare team and personal carers for always going the extra mile for our mum. We can’t tell you how much peace of mind you’ve given us over the last 3 years. Thank you.

Miss J.

A TRULY COMPASSIONATE AND SUPPORTIVE ENVIRONMENT
As a healthcare rep. I visit numerous Sr. Living Communities. I cannot say enough good things about Heritage Pointe in Mission Viejo and the exceptional care provided by their staff. From my first visit, it was clear that this community isn’t just a place to live- it’s a place where residents are treated with dignity, respect and genuine compassion. The staff truly go above and beyond in making every resident feel like family. Whether it’s their nurse Juli, who takes the time to understand individual health needs, the activity coordinator, Myra who creates meaningful programs, or the housekeeping and kitchen staff who are always kind and attentive. There is a sense of warmth and care that fills the entire community. There is a real effort to build personal connections and create a supportive, family-like atmosphere. It’s clear that everyone who works here is deeply invested in the well-being of the residents. If you’re considering Senior Living options for yourself or a loved one, I highly recommend Heritage Pointe. The caring, attentive staff, combined with a wonderful sense of community makes this an ideal place for aging with dignity and peace of mind.

Colleen B.

I have been to Heritage Pointe several times and I am always amazed at how happy the residents are! What a great staff, so passionate and caring! I would recommend anyone looking for a beautiful community in this area check out Heritage Pointe - I love it!

Linda M.

I began volunteering at Heritage Pointe 10 years ago, and that experience has enriched my life immeasurably, even more so when I later became a member of their Board. Each time I walk through the front doors and see the warm smiles of the residents and staff, I am enveloped in a feeling of "home"... and indeed the staff and management do consider this to be each resident's home. I choose to spend much of my volunteer time in support of this very special place because I witness firsthand their dedicated, resident-oriented approach to caring for the whole person and enhancing the life of each resident at every level. I truly wish that my own parents had been able to call Heritage Pointe their home.

D. M.

I felt disrespected by the staff when l was living at heritage pointe. I had absolutely no privacy.
Many of my nice jewelry and other items 'disappeared' and no effort was made to recover them. If you or a loved one moves here and experience theft, don't bother reporting it to the front desk. Just call the police and let them handle it as they would any criminal case.

Nipsy M.

What a Great Community!!! I always feel welcome when I visit Heritage Pointe and the Team. Erin, Juli, Heather and the entire team are very friendly and helpful. They will take time to speak with you... Thank you for all your Support!

Betsy S.

My husband and I have been Residents of Heritage Pointe for
over ten years now. For us it has meant a meaningful life every
day: a wide variety of activities to choose from while having all
our needs addressed. Add to that three full meals per day with
lots of choices. Perhaps the very best part of it is the PEOPLE!
Both the Staff and the Residents are exceptional! A warm, helpful atmosphere!