Heartland Rehabilitation & Care Center - Benton, Arkansas

Address: 19701 I-30 Frontage Rd, Benton, AR 72015.
Phone: 5017788200.
Website: heartlandrehabcenter.com.
Specialties: Nursing home, Assisted living facility, Physical therapy clinic, Rehabilitation center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, On-site parking.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 3.5/5.

Location of Heartland Rehabilitation & Care Center

5017788200

Heartland Rehabilitation & Care Center is a comprehensive nursing home and rehabilitation center located in Benton, Arkansas. The center can be found at

19701 I-30 Frontage Rd, Benton, AR 72015

and can be reached at 5017788200. Their website, heartlandrehabcenter.com, provides detailed information about their services and facilities.

This care center specializes in various areas, including nursing home, assisted living facility, physical therapy clinic, and rehabilitation center. They offer a wide range of services to cater to the needs of their patients, from long-term care to short-term rehabilitation. The center is equipped with experienced and dedicated staff, providing round-the-clock care and attention to their residents.

Heartland Rehabilitation & Care Center takes pride in their wheelchair-accessible entrance and parking lot, ensuring that all patients and visitors can access their facilities with ease. They also offer on-site parking for the convenience of their guests.

According to Google My Business, the center has received 17 reviews, with an average rating of 3.5/5. Many reviewers have praised the center for their attentive and caring staff, as well as their clean and well-maintained facilities.

Reviews of Heartland Rehabilitation & Care Center

Heartland Rehabilitation & Care Center - Benton, Arkansas

Treasa Jackson

5/5

1st heartland has a staff from housekeeping to administration that seem to be genuine in their care not a home that houses & forgets teiyre residents & elders stnot ones that care only for the almighty dolla). 2nd the whole staff have a deep routed sence of respect not only for theyre elders but family members as well, not allowing theyre daily lives to reflect nothing less than respect 3rd structure in the facility that is not in any way compromised allowing elder & staff member to work toward a goal to help that elder to return home. You may say that i know a lot of homes like that, I dont & I have been in nursing most of my life, u van tell by 1st impressions & I have recieved a great experience. I want to thank heartland & staff for your compassion & abilitiy to make me feel like an adult. God Bless you all

Will Jenkins

3/5

I did a tour of this place for the intention of sending my mother in law here for rehab and, potentially, long term care. Seemed like everything we wanted for her, but quickly realized that our perception from the sales pitch, only includes, who they “pick”. The case worker called for approval and this facility turned her down. Then, we called and asked why We were told that they didn’t have to tell us why. I think this review says it all!

Amanda Benton

1/5

I will NEVER recommend this facility to anyone. They neglected my mom who was there a short time on hospice with TERMINAL BRAIN CANCER, including but not limited to withholding meds, administering another person RX to her,never bathed her,cut off all of her hair, never changed her clothes or bed linens, misplaced her multiple times, let her leave with unauthorized guests including one we had an order of protection against, broke hippa laws in so many ways. My mom couldn’t even remember what day it was, much less be able to know the time of day to ask for meds. When I complained and reached out to the administration they never returned my phone calls. She passed away shortly after I removed her from there. Then they tried to send me a 14k bill for dates she didn’t even reside there anymore. Unbelievably disrespectful and unprofessional. Beware!

Jillica Corley

5/5

Since under new management the care has excelled! Such a great team! Always working together to make sure expectation's are beyond met to instill improvement to quality of life!

Shannon Nichols

1/5

I’m a relative of a past resident that stayed in a 100 hall room. This place is awful. The food they have is terrible and not enough portions for anyone. They serve small bowls of soup and crackers most Sundays. There is a woman on that same hall that has a husband who tracks down everyone to demand his wife get care first over other patients. My relative was left hanging out of their bed several times during the week. They just hired a man cna on weekends that is never around when you need him. Most of the time my family was changing my relatives bed and pull up more than the cnas were!! The administrator here is a jerk and so is the cna supervisor!! Half of the nurses don’t care about anything and only do the minimum. Nobody listens to concerns at all in this place. They have dangerous patients mixed in with ones that aren’t so you never know if your family member is going to be hurt by somebody else here. We have since moved my relative to a better and safer facility because this one is just worried about putting people in beds for money.

Trina Smith3ww2

1/5

Can't get nobody to answer the phones on the weekends. I've been up there to visit and all they do is stand around at the nurses station. The meals are not great. Who wants to eat tomato soup every night for dinner or scrambled eggs for dinner. The weekday shift is great but the weekend shift need some work. I know when the cats away the mice will play. I know this place has the money rolling in and they can feed their patients better than what they're doing. Just saying

Diane Taylor

5/5

My mom went there for 5 days so I could get a much needed respite and they were all so kind to her. They kept me updated via cellphone and made everything so much easier for her and me. If she ever has to be placed permanently this is the place she will go to hands down. Thank you all for taking great care of my mom.

Sunny Jensen

5/5

All together a great place to be! With the remolding and new management! They’re so great with my grandmother, always a great vibe! My grandmother absolutely loves it there!