Golden State Smiles - Concord, California

Tatyana I.

I am very pleased with the services at this clinic! Everything is always handled with great care and professionalism. The doctors are attentive and ready to help, and the administrators are polite and welcoming. The quality of service is excellent. I am planning to get an implant here because I trust their expertise. Highly recommend!

Evelyn M.

My daughter had her wisdom teeth removed today. She had a bad experience previously, with two of her teeth wisdom teeth removed by another doctor. That bad experience will be a faint memory, after today. I let the doctor and his staff know? And they listened to my concerns and acted accordingly. Dr. Weeks and his staff took care of my child, and removed the remaining two teeth. I left her at 2:15, she was back in the waiting room by 2:24! They were wonderful, and he had the magic touch! She came out of the office smiling, and at first I was confused, but then I realized everything went well. Thanks so much Dr. Weeks, you and your staff today were exceptional!

oneika T.

The staff is friendly, patient, professional and very helpful. The dentist and the tech were amazing and made sure I was comfortable and understood the procedure and the aftercare. Very wonderful experience I had 4 wisdom teethe pulled and I have very minimal swelling and little to no pain.

La T. B.

I had a very pleasant experience at Golden State smiles Adrianna welcome me with a smile and with a much help on getting me set up for my dentist appointment! I recommend them to everyone!

Roselyn R.

AVOID THIS PLACE AT ALL COST!!! If I could give them a -10 I would.

I went in for a wisdom tooth removal. First when the lady did my X-ray, she had me hold onto a bar and aired me to lean backwards and told me not to move. I knew my scan was over because the machine stopped moving, but instead of coming back to me she was too busy laughing and joking with her peers. Literally had me wait 3-5 mins in that leaning position as if I’m on a roller coaster. Then when they sat me in my chair, I waited about 45-60 minutes.

When the surgeon arrived he briefly explained the procedure and gave me minimal post op instructions. When they were doing the procedure I was complaining from pain and he would make rude comments like, “I guess the anesthesia doesn’t work as well if have an infection”. The whole time they were doing it I could hear & feel my teeth breaking/shattering. So I’m scared that maybe something might have been left behind.

When the procedure was done, the doctor left without saying goodbye. His assistant started rambling about what I assume was after care instructions but unfortunately I was too high to comprehend. (You would think they would explain this to my husband who would’ve been able to understand better) Right when I was about to leave I asked her if I was supposed to put gauze when I got home and she said, you should already have gauze. I told her I didn’t, she checked and she noticed I didn’t so she handed me gauze to put in my mouth.

They sent me home with very minimal after care instructions even after I said this was my first time, forgot to put gauze on my wound & didn’t write me any prescription for pain medicine or antibiotics. They didn’t even check if I had a ride home. They literally just let me walk out on my own knowing I was still high on the laughing gas with no care for my safety.

I WOULDN’T RECOMMEND THIS PLACE TO MY WORST ENEMY!!!

Monique B.

I had a frustrating and disappointing experience with Golden State Smiles. After initially reaching out to schedule an appointment, I spoke with Michelle multiple times. She repeatedly assured me that my appointment was being arranged, only to later inform me that they were not in my insurance network. Following this, I contacted my insurance, and they included the dentist in a call to facilitate my referral. Unfortunately, during this call, the dental office expressed uncertainty about continuing with CIGNA insurance but did not provide a clear timeline.

On the day of my scheduled appointment, I was informed that I was not connected with their office and could not be seen. This was incredibly inconvenient, as I had adjusted my work schedule to accommodate the visit. I believe they should have made more effort to clarify my insurance status prior to the appointment.

If you're seeking dental care, I strongly advise looking elsewhere. My experience was frustrating, and I felt let down by their lack of communication and professionalism.

*Rating: ★☆☆☆☆ (wish I could give zero stars)*

Margaret M.

Great professional service. However the dentist was hurried and not very thorough. I received the fastest cleaning of my life. Will I go back. Sure.

Ayoubi M.

If I could give them zero stars, I would. I requested an appointment, and they told me the earliest available slot was in three months. The day before my appointment, I received a cancellation message. When I called to reschedule, they offered me another appointment three months out. Waiting six months just for a visit is diabolical. Additionally, they are severely understaffed, and one doctor attends to multiple patients simultaneously and you have to wait for hours.