First Impressions Pediatric Dentistry & Orthodontics - Suamico, Wisconsin

Cheyanne I.

We just moved to the area and needed a new dentist. My oldest she’s always done so well at the dentist and said she loved it here. My youngest is 4 and has never loved doctors or dentist appointments but he absolutely went back by himself and came back out with a smile. He talks so positive now. Everyone in that building is so respectful and amazing with the kids. Thank you for the great experience!

Amy S.

Update--They did send me to collections. I was contacted by them after writing my initial review to remedy the situation. They sent me an updated statement, which I paid immediately. Yet I am still getting notices that I have a balance in collections.

My youngest son was seen here for his 6 month exams and cleanings. When I was there, I requested--before he was brought back for treatment--that he NOT have a fluoride varnish treatment applied, not because I am against this, but because my insurance does not cover the full amount (at the price of $87) and he is able to get fluoride treatments in school 3 times a year FOR FREE.
I didn't even know he had it applied until I received the bill. I gave them the benefit of the doubt, that it may have been a mistake and called to question them about it. They did not return my call as stated, and now they are threatening to send me to collections for my "continued silence" on the matter.
If they would have made this right, my feelings would be much different. I intend to pay the bill and move on, but I do not intend to return as I do not feel like my wishes were respected.

eric R.

My son has major sensory issues. The hygienist as well as the dentist did a fabulous job working with him. Looking forward to the next visit!

Elizabeth H.

They do such a great job making sure the kids have a great experience! My daughter had two teeth pulled and was very scared. The hygienist and dentist were great with her and made sure she understood what was happening and made her comfortable!

Heather

First Impressions is a wonderful place for children! My daughter went in terrified and came out with a smile on her face. All staff were kind, gentle and nurturing! We are so thankful. Highly recommend the Suamico dental office

Virginia W.

My 2 year old has been to First Impressions 3 times now for routine cleanings and she looks forward to it each time. The staff is incredibly kind and patient. The office does a great job at making kids feel comfortable and happy to be there. There is a nice slide in the waiting room to keep your kids busy and not anticipating the appointment if nervous. Once they’re taken back, they get a goody bag after cleanings (a huge bonus for my daughter as she gets very excited for her next appt to get a goody bag haha). At the age of 3, the children go back without parents to the “big kid” treatment room which is open concept vs separate rooms for each kid. I know this is controversial, but I love it because I know my daughter will feel more comfortable being treated in a room with other kids. They have tvs with popular kids favorites over each chair so your kid can kick back and enjoy a treat/distraction while getting their teeth taken care of. I just wish I had a dentist office like this as a kid! Highly recommend

michaela J.

Great experience and love that my child gets to choose what she wants to watch during her appointment, toothpaste flavor and even gets a warm blanket. Staff is always friendly and welcoming.

Amber G.

I gave consent for my child to have sealants done on a few molars. The process was taking a while and after it was finished, I was informed that they also sealed several more teeth because "insurance covered it." They should have gotten my parental permission first before doing more treatment than what was initially agreed upon. I highly recommend looking elsewhere for a dentist because of the lack of transparency/communication involving my child's care.