Desert Springs Healthcare - Indio, California

Megan F

My friend has been at this place for about 6 months and I visit a couple times a week. The staff do a difficult job really well and I am grateful for the care they selflessly provide.

It would help the patients and caregivers to have a liaison or advocate in the mix to help more with accessing government and volunteer services.

Christina Casillas

The staff here is absolutely fantastic. They are adequately staffed for attentive care of their residents. My grandma arrived via medical transport directly from the hospital on Christmas Day. A nurse in festive dress walked out to greet her. They had a room clean and ready for her to lay down immediately after she was weighed. Then the CNA brought in a Christmas gift for her with personal care items and a teddy bear that brought a smile to my grandma’s face. The RN assigned to her ( also festively dressed) was in to meet her and apologized for not greeting her on arrival. She went through the admission paperwork meticulously then showed her how to use the TV. My mom asked the she was working all day on Christmas she explained that since her children are all grown and away from the home with their families, she swapped her day off to work with a coworker who had small children. The RN explained to my grandma that she was her Christmas gift this year. This was my abuela’s second time in this facility and she actually asked to come to this SNF specifically because of the care she received the last time she was here. We couldn’t ask for a more loving place for her to stay while she regains her strength before coming home!

Carl Wor

My sibling is currently being cared for at this facility. She is a long term patient and receives excellent care and support. The staff at Desert Springs HC are true professionals and dedicated to keeping their patients happy and the family informed. Thank you Desert Springs Healthcare.

Aimee D

No facility in the medical field is perfect. All have the same goal to be the best to serve and meet the needs of patients. I enjoy this facility because growth is key. To be a nurse, there’s always room to improve And challenges that we face. One thing I like about the facility is that theres no giving up, the nurses find a resolution as a team.

Lee Haugen

My friend is getting all the care he needs. The staff is friendly and helpful. He is kept clean along with his clothes, linens and room. He is enjoying the food.

Simple . Truth

This rehabilitation center is horrible. If you care about your family do not use rehab center. As we walked in to visit my elderly father I could not find nor could the staff find where he was placed. Until a staff member found him he lied there on a bed mattress placed on the dirty hard floor. He was covered with a blanket but underneath he was nude and a pillow was not placed. I cause heck when I saw my father picked up as he had been laying in a puddle of his urine and was clothed with oversized clothes that were not his. This negligence should not be tolerated and is unacceptable. We are sharing this story to ensure this doesn’t happen to anyone else. Would give zero stars if I could. If you love your family, DO NOT SEND THEM HERE.

alisha vinson

The staff is very kind and helpful. This is a great skilled nursing facility.

Peter

My mom broke her shoulder 95 yrs old , the staff was really nice and got here moving.. Its a older facility yet clean,good food with caring people...Peter g