Corte Madera Dentist - Dr. Julie Young, DDS - Corte Madera, California

Diana W.

I started seeing Dr. Young early last year. I always checked and confirmed my position of payment before every service was done. And I always paid after each service and before I walked out of her dental office.

The week before Thanksgiving, I suddenly received an over due bill of $245 from her and there was no details on the bill. I knew it was a mistake as I didn’t owe anything so I called. Dr. Young answered the phone, I asked her about the bill and she told me she would have someone call me back. I waited one week but nobody called. I called agin and got Dr. Young on the phone. She apologized and said she had a hard time getting any help running her business, then asked me to call on Friday. So I called on Friday but couldn’t get anyone answer the phone. The next Monday, I called and Dr. Young answered the phone. I was quite upset by this time, she responded that she understood if I decided to leave her. I emphasized that I needed her to solve this problem because it brought so much stress to my life having to deal with their mistakes. She asked me to call on Friday again as her billing person only comes in on Fridays. So I waited through the week and called on Friday. This time I finally got to speak to her billing person. She was nice enough to listen to me and told me this was a billing mistake. She assured me not to worry and she would look into this and get back to me as soon as she could. On December 6, she called and explained such mistakes happened because they forgot to submit claims to my insurance. She assured me this was their mistake and I don’t own anything. She would make sure they will resubmit the claims to my insurance and I could just ignore the bill.

The latest statement from my insurance shows on 12/27/24 they did re-submit claims and got paid, the patient owns responsibility is 0. By this point, I thought finally the problem is solved and I need to find a new dentist. Last weekend (January 25th), I received the same bill, plus financial charges from Dr. Young! Trying to bill the same service from both insurance and patient, is this a fraud!

I called her office this Monday, a new person answered the phone. She won’t let me speak to Dr. Young and was very rude when I tried to explain to her the issue. I asked her if I should call back on Friday to speak to the billing person, she said yes. So I waited until Friday and called. Then I learned Dr. Young’s office is closed on Fridays and no billing person comes in as well.

At this point, I will have to wait and try to call next Monday. This has been a terrible experience, it brought in so much stress. Because of Dr. Young’s mismanagement, as a patient I have to waste so much time and energy to deal with this situation and suffer with so much stress!

Suwimon B.

I walked in the office a month prior looking for a new dentist because my insurance company suggested this office as in network dentist. The front desk at the dental office checked my insurance and also confirmed the dental office accepts it as in-network plan. I then made an appointment as a new patient for routine checkup.
When arrived on an appointment date a month later, the different person who worked at the front desk checked my insurance but this time she told me the office didn't take my insurance as in network plan which is contradict with the information in my insurance. My experience with this place is unpleasant either because the business is dishonest or just an incompetent employee.

John C.

Dr. Julie Young is amazing! I've only ever seen a few dentists throughout my life, and I had been looking for one in Marin for a couple of years. She was thorough and knowledgeable, but most importantly, gentle and compassionate. My teeth feel the cleanest they've ever felt! I'm so happy and grateful to have found my new dentist in Marin. Thank you, Dr. Young!

Peter R.

Dr. Young has been the best dentist ever for more than five years! As a "young senior", my teeth seem to need more attention than ever, and Dr. Young delivers! She has prescribed antibiotics for infected teeth on a weekend, seen me immediately at the onset of symptoms, etc. Quite frankly, there is not a single thing more I could ask for in a dentist, except that she adopt me!

Steve D.

Dr. Julie Young, DDS provides exceptional cosmetic dentistry. I was apprehensive about having cosmetic work done. Dr. Young restored an amazing smile. She is certainly at the top of her game. I couldn't be more happy and I recommend her with 100% confidence.

J C.

Over the past 75 years I have spent a lifetime in dental chairs. Julie Young is by far the most skilled and knowledgeable. That combined with her warm personality makes for a truly great dentist.
- Jo C. (posting on behalf of my grandmother)

Beverly D.

Doctor Young has been our family dentist for the past ten years. We have always been very pleased with her work. She has done two crowns and a root canal for me. She doesn't recommend something just to make money if it can wait.

Ron F.

I just came back from Dr. Julie Young's office and always have experienced great care and friendliness from the staff. I have now been a patient now for over 20 years and wouldn't thinking of changing. Did change once but could not live without the great service and now travel 30 miles each way to see Julie Young DDS. Recommend this office highly.