Complete Care at Berkshire - Reading, Pennsylvania

Complete Care at Berkshire

Complete Care at Berkshire is a highly regarded nursing home and rehabilitation center located at 5501 Perkiomen Ave, Reading, PA 19606. Their phone number is 07790600 and their website is completecareberkshire.com.

Specializing in nursing home care and rehabilitation services, Complete Care at Berkshire stands out with its commitment to providing a warm, welcoming environment for all residents and patients. Key features include wheelchair accessible entrances and parking lots, ensuring easy access for those with mobility issues.

With an impressive 154 reviews on Google My Business, Complete Care at Berkshire boasts an average rating of 4.6 out of 5 stars. These glowing reviews speak to the exceptional care and attention provided by the dedicated staff. Many families have shared stories of their loved ones receiving personalized, compassionate care during their stay at the facility. Residents and patients consistently praise the cleanliness of the rooms and facilities, as well as the genuine smiles and friendly greetings from the staff.

One review highlights how the team at Complete Care at Berkshire 'took really good care of my dad at the rehabilitation center,' while another recounts a smooth, caring admission process that put both the patient's and her family's minds at ease. The staff's ability to make residents and their families feel 'at home' within hours is a testament to the welcoming atmosphere cultivated by the facility. Moreover, the successful integration of a family member into their 'new home' was made possible by the warm embrace of the welcoming employees.

Nurses at Complete Care at Berkshire are commended for their excellent job performance, with clean rooms and facilities contributing to an overall pleasant experience. The dedication of the staff and the facility's commitment to providing top-notch care have earned Complete Care at Berkshire a well-deserved reputation for excellence in the healthcare industry.

For individuals seeking a nursing home or rehabilitation center that prioritizes the comfort and well-being of its residents and patients, Complete Care at Berkshire is an outstanding choice. With its exceptional facilities, dedicated staff, and unwavering commitment to providing the highest quality of care, Complete Care at Berkshire continues to set the standard for excellence in the field.

👍 Reviews of Complete Care at Berkshire

Brittney L.

5/5

These people are Saints. They took really good care of my dad at the rehabilitation center. The people there got to know me and seemed like they genuinely cared.

Charlie A.

5/5

A relative of mine was admitted to the facility in a smooth, caring manner that soothed both her and her family's minds. She and we felt "at home" within hours.

Theresa A.

5/5

Our family member has settled in beautifully into her “new home” thanks to all the welcoming employees at your facility!

Ramerio D.

5/5

Nurses are doing a excellent job.the rooms are clean. The whole facilities is clean.with everyone with a smile and greeting.thank you all.great job.
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Leila M.

1/5

If i can review with no stars i would, my great grandfather was in this hospital around 3 years ago and i just built the courage after all this time of hearing how devastated my grand father felt about this hospital my great grandfather was sick and helpless they let him starve, 2 patients in one room sharing 1 bathroom spreading infections etc. designated meals and designated showers were a mess, old tvs, faded food trays, mold around ice stations and refills no fresh ice and fresh cups… most of the time they had to be transported around the building to take a shower WHEN you asked he would yell that he is starving most of the time we would go visit. my grandfather had to provide his own medicine and my great grandfather left with ammonia with was unknown by staff at discharge! As an aid myself this place should be shut down immediately changing the name isn’t going to make it any better. Man i hate this place with all due respect.

Carol S.

5/5

Staff very nice and areas were clean.. no strange smells

Jennifer B.

1/5

Let's start with a positive, the receptionists when you enter the facility are wonderful, if you need something taken care of for your loved one, they are the ones to speak with. Keep in mind, that's not really their job, but they care. That's it for the positives. Don't bother filling out a menu, the Dietary folks will deliver whatever they want to your loved one. If you want your loved one to keep all of their clothing, it's best if you wash it yourself. Even though every article of clothing is identified with a name, your loved one will lose possession of most of their clothing if you allow the facility to launder it. You must follow up with the staff repeatedly to ensure your loved one receives a shower on their designated evenings. My loved one is not one to complain, but she does repeatedly express despair about how rough and hasty the staff are with her when getting her dressed, transitioning in and out of bed and changing her. She has the bruises to prove it. This place is always understaffed and the turnover of the staff that they do have is high. Most of the staff are pleasant to speak with and I don't envy the jobs they have, but if your loved one is at this facility, you need to be their advocate on a daily basis.

Deborah S.

5/5

They ooze kindness and warmth. My mom is not admitted here, but when I called to find out about her placement, the admission expert was so kind and courteous, so much so that I became emotional. It's beyond challenging to send your loved ones into the care of strangers. But I found compassion in the phone call with the team at this facility, and it deserves a public thank you.