Center for Elders' Independence PACE Concord Center - Concord, California

The Center for Elders' Independence PACE Concord Center is a medical clinic, home health care service, and senior citizen center located at Address: 1465 Civic Ct, Concord, CA 94520. The center can be contacted at Phone: 04331150 and additional information can be found on their website: elders.org.

The center identifies as both Latino-owned and women-owned, offering onsite services, language assistance, and wheelchair accessible facilities including an entrance, parking lot, restroom, and seating. The center is also LGBTQ+ friendly and a transgender safe space.

Characteristics

The Center for Elders' Independence PACE Concord Center has received praise for its friendly and accommodating staff, with one reviewer stating that "the entire staff is super friendly and very accommodating except for a few people in the dining area." The center's dining staff could benefit from additional training in customer service to ensure all visitors have a positive experience.

The center's medical staff, including Dr. Roque, have received high praise for their care and expertise. One reviewer stated that "she absolutely loves Dr Roque and adores Karen." The center's nursing staff have also been commended for their care, with one reviewer stating "superb nurses, thank you."

The center has also been recognized for its efforts in ensuring timely medical care, with one reviewer stating "Mo Lawani went above and beyond to get us to see a cardiologist, she stayed on the phone and made sure we were seen on the same day and confirmed it, we were all very impressed and grateful." The center's administrative staff could benefit from additional training in customer service to ensure all visitors have a positive experience.

Location and Information

The Center for Elders' Independence PACE Concord Center is located in Concord, California, and serves as a medical clinic, home health care service, and senior citizen center. The center offers onsite services, language assistance, and wheelchair accessible facilities. The center also identifies as Latino-owned and women-owned, and is LGBTQ+ friendly and a transgender safe space.

Recommendation

The Center for Elders' Independence PACE Concord Center is recommended for those seeking a medical clinic, home health care service, or senior citizen center. The center's staff, including its medical and nursing staff, have received high praise for their care and expertise. The center's administrative staff could benefit from additional training in customer service to ensure all visitors have a positive experience.

For more information, visit the center's website: elders.org.

👍 Reviews of Center for Elders' Independence PACE Concord Center

Daisy R.

5/5

The entire staff is super friendly and very accommodating except for a few people in the dining area, one of the ladies wouldn’t give her a sandwich to take home and she was a little taken aback from that, other than that she absolutely loves Dr Roque and adores Karen, recently Mo Lawani went above and beyond to get us to see a cardiologist, she stayed on the phone and made sure we were seen on the same day and confirmed it, we were all very impressed and grateful, superb nurses, thank you

Lin R.

5/5

So glad we found this center to take our elder mother to. She receives excellent care & is able to live independently. We don’t use the ride service much since we are retired & the center is so close to home & she doesn’t have to sit in the van long while they are picking & dropping off other seniors. Dr. Roque, the NP’s, nurses, PT & rehab staff are awesome & very skilled, caring, patient & kind. We haven’t used the recreation area yet but they are always friendly, helpful & generous to give mom a bagged lunch to go. Keep it up PACE/CEI👍🏼👏🏼❤️

Courtney J.

1/5

Terrible company always short staff!! They don't care about their employees can't believe this is government funded.. beware do not put your love one in this place..all centers are terrible..they just care about money!! G.As are worked like slaves!! They don't pay us right for the work we do. Different employees in different departments have to help out on floor.. governor needs to stop funding this company. I wouldn't be surprised if they have alot of lawsuits against them. Run from this company!! You are better off taking care of your love one at home or working elsewhere!!

Lacey G.

5/5

Great place for seniors! All that attend are very happy. Fun place to be for then and they get 2 good hot meals.

Angela M.

5/5

Professional, caring staff second to none👍🏽👍🏽