Capitol Hill Healthcare

Name: Capitol Hill Healthcare
Address: Montgomery
Telephone: 3348342920

Address: 520 S Hull St, Montgomery, AL 36104, United States.
Phone: 3348342920.
Website: capitolhillcares.com.
Specialties: Nursing home, Rehabilitation center.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 50 reviews on Google My Business.
Average opinion: 2.7/5.

Location of Capitol Hill Healthcare

Book appointment

Reviews of Capitol Hill Healthcare

Capitol Hill Healthcare - Montgomery, Alabama

Karen Funk

5/5

When my husband was discharged from the hospital after a severe infection left him weak and wobbly, I chose Capitol Hill because it is the closest facility to our home. Friends who had stayed there many years ago discouraged me, but evidently management has changed since their experiences. We have found the place clean and the professional staff consistently cheerful and kind. My husband likes the food, too: every meal offers two primary options plus a variety of alternates. The building is old, yes, but beautifully landscaped and kept immaculate with shiny floors, flowers, and light everywhere. A pleasant shaded courtyard is open to all patients and family members. The large lobby also welcomes residents with a big aquarium and a large cage of songbirds. As a bonus, the adorable little facility puppy, Bella, is on hand and cute enough to make Oscar the Grouch smile.

William Bowers

1/5

This place does the bare minimum.. My mother is there after surgery on her hip and they don’t do anything to help.. They do the minimum one class a day for rehabilitation, Other than that, they don’t go in the room.. If she asks For something it takes half a day to get it done.. She hits the button and it takes an hour sometimes to get in there… What if she was having a heart attack or she had fallen?…. Do not do not bring your loved ones here…. They do the bare minimum… It’s like a bunch of Walmart workers

Kristiane Hilton

2/5

I will say this place is beautiful, landscaping is as well. The inside is clean and orderly. The woundcare, occupational therapy and the physical therapist are five out of five stars. They are wonderful. Where it gets such a low rating from me is the nurses and nurse aides. They are absolutely horrible! My step-father has been in there for short term recovery and there isn't a day that goes by that there isn't some type of issue caused by the blatant incompetence from the nursing staff. Everything from my dad having sores from sitting on his own feces all day, to him hurting so bad he's throwing up because his pain meds weren't given to him all day because "they were out". How can a rehab facility like this be "out" of pain meds first and second WHY WOULDN'T YOU LET THE PATIENT AND THE FAMILY KNOW THIS!! He was also given a rag and one cup of water to "bathe himself"?!!! It's disgusting how the nurses treat these patients and I'm taking names and reporting them to the board. I'm unsure how well they pay their staff here but this facility has unfortunately attracted the bottom of the barrel in terms of nursing staff and I haven't met not ONE that doesn't have a nasty, hood rat temperament. That statement is in NO WAY A RACE ISSUE, this is a lack of professionalism, lack of compassion and laziness issue. Do NOT send the people you love to this place if you can help it. I know there are worst places out there, but this place seems to be ran by hoodrats and has no plans on changing anytime soon.

Connie Nibler

5/5

I have been here for 19 days. The nurses here are AWESOME. The food is excellent. And the house keeping staff are always cleaning rooms and buffing the hallway. I highly recommend Capital Hill for rehab. The PT and OT staff are excellent and very caring.

Loretta Alexander

4/5

My mom was at Capitol Hill for four years before recently passing away. I want to thank the staff for all their hard work to care for her especially in the last few months of her life. The director was easy to work with and responded quickly to any questions or concerns. The nursing staff and C and As really are wonderful people.

Yvette McKie

1/5

This place is awful. One of many if not the worst facility in MONTGOMERY. My mother was admitted to this facility with a catheter and an infected toe. Mind you she has been here for THREE WEEKS. The nurses never attended to the toe. I finally complained and they made arrangements to have her taken to a foot doctor. The infection was so bad at this point. She has been given antibiotic and will have to go back in two weeks for an in office procedure. The catheter has not been removed why? Her blood and urine is analyzed every day. What is the problemThere really isn’t a problem. They do these minor procedures to satisfy the insurance companies claim in order to get paid and funded by the state. The minimum staff they have are not in it to take care of patients they are there to collect a pay check. To top it off she has been in a broken bed the entire time she has been there and I have taken photos and her television does not work. This place should really be investigated. I will be reporting all of this you best believe that!!!

Candice Anderson

1/5

The one star is for the morning Rehab nursing station staff on 2/2/24 with my grandmother. The night before there was an incident where the staff didn’t acknowledge that the nurse button was pressed for assistance. My grandmother said she had to pee and Head nurse David told her they were short handed with 31 patients. When I arrived to visit her around 7:45 p.m. she was still asking to pee. She pushed the assistant button no one came to assist within a timely manner. I went to the nurses station and three nurses there talking ignoring the blinking room light. Finally, a CNA was sent to assist. Today, my grandmother asked a CNA for a pain pill; she said she’ll get it. It never came until after about 30-45 minutes. Then my grandmother told me she’s getting dizzy. I went to the nurse station again and see three different nurses: two at the desk and one leaning on the desk (Candice) engaging in a personal conversation. I began to say to them so they’re three of you here and no one is acknowledging the blinking light? My grandmother has been asking for pain medication and now she’s saying she’s dizzy May she get some assistance PLEASE. No one moved or said anything. So, I said no one is going to say anything or move to assist her? At that point I began to get frustrated and asked for a supervisor. Candice went to the back office and got David. There was an African American lady in the office as well on the phone. I explained to David what transpired as he asked. David and I walked to my grandmother’s room and I began to further express my frustration to him about the staff. At that point my grandmother began to go limp in the wheelchair and began to seizure. At that point all the nurses and CNAs came to assist. Blood pressure was taken; it was low. She came through, was placed in the bed and her clothing were removed. She had gotten too hot in the room along with being in pain after asking for a pain reliever and saying she was dizzy.

Ronnie Doughty

4/5

I transferred my mother from another facility to Capitol Hill Rehab a few days ago. God has truly blessed my family as Capitol Hill Rehab is one of the BEST rehab facilities around. The staff is very courteous, kind and caring. The administration walks the halls everyday and speaks with the patients, and most importantly the staff treats my mom like a queen which has aided with her rehab. The PT and OT therapists are truly one of a kind. They give each patient that individual care and love while rooting them on at the same time. What makes this facility so special is that its a smaller facility which gives the staff a chance to tend to the patients needs, laugh and talk with the patients and show that extra love that is needed to aid with the healing process! I recommend this facility without any regard. Take the time to tour the facility and speak with the administration. Your loved one will be very pleased, as well as you!

More businesses in Montgomery

Contact information

Phone: 3348342920
Address: 520 S Hull St, Montgomery, AL 36104, United States

Location

Open in Google Maps

Category: Alabama

Are you the owner?

Suggest an update. We review it before it goes live.

← Back to home