Cambridge Rehabilitation & Nursing Center - Cambridge, Massachusetts

Fernanda P.

This place is terrible, it smells like pee as soon as you step your feet in the door. The people there don't speak English , not friendly. My mom was not even there for one day, I had to take her out ASAP , my mother was yelling for help and one one came till after 10 minutes after . This place is horrible, they should close down...

Phylee M.

What a great place to rehab! The staff are extremely caring and show a unconditional love. Food is on point also hot and fresh. Just one good experience after another. All shifts are very attentive to me always. Great experience

William V.

The most professional on point rehab facility I have ever dealt with they were patient considerate understanding the rehab team were careful and gentle how they handled my injury I would not have been able to recuperate as well as I would have if it wasn’t for them

Barbara T.

My neighbor had a horrible time there!!! He tried to call nurses for help one night. No one came. He got up in pain to get to nursing station. No one was there!!! He found the janitor who told him that the nurses were all sleeping in nearby rooms.

Shafique B.

A great place to work! Dedicated staff ✅

Michael M.

I truly believe this place should not operate any further.

My mother was recently admitted to this place, and the immediate thing you notice is the unbearable smell of urine when you enter, which gets worse on floor two. At the time it was 87°F, and this facility has been built without central air conditioning. We got different responses from "yes there IS central air" to "no there are window units", eventually coming to the conclusion that there were no air conditioners. My mother was in a pool of her own sweat with an open wound. I had to wash her down, but their plumbing is broken, so her room sink couldn't drain, making it hard to use without overflowing.
One of the public toilets in the hallways were clogged with feces the whole time she was there. We had to eventually call an ambulance after they were mistreating her and being unable to get any of my mother's medications on time. They were very adamant on not having my mother leave, but it was clear to me that this could not continue after realizing that this facility is ABSOLUTELY unfit for any post-operated patients, let alone a nursing home. I feel horrible for the people who have to live here.

I feel that no person should be allowed to stay in this location under the current state that this building is. I expected better from The City of Cambridge. Some of the staff seem complacent with what happens here. There were some genuinely good people who worked there, but there's staff that I feel are ABSOLUTELY unfit to work a job here.

I've gone ahead and attached a couple of pictures I took in the facility. Words can not express how putrid this place was.

I warn anyone -- post-op patients OR potential nursing home patients: do not go here. What I witnessed there was unlike anything I've experienced before, and I hope you understand why we needed to leave as soon as possible. I have comprehensive proof to back up these claims, so I don't need to be responded to by this company like the other reviewers were, claiming their testimonials to be untrue.

Lurdes A.

Wish I could give a 0, this place is a disgrace and should not be operating taking care of the elderly!?
DISGUSTING

Patty S.

1. I would like to refute the comments made by "DM". I strongly believe that the comment on the photo presented has been taken out of context. I believe the needle, which had not been opened or filled with any medication, was on the table while the nurse was administering additional medications. The nurses only have two hands. Putting the needle in in the pocket of their scrubs might cause them to forget. Calling it a weapon is a bit of a stretch.
I am a resident at this facility and no resident is allowed to self administer their own injections. I receive injections and they are administered by the nurse on that shift.
2. How could she have been everyone else's job when she was barely performing her job.
I completely understand that staff levels are low and it is difficult to attract workers unless the earnings/benefits/perks are exceptional. But to put in writing that she was 'doing everyone else's job' is a blatant lie. She sounds like a disgruntled employee and wanted to if she could get a reaction or response.
3. I was unaware that this facility is a shelter. I knew that the facility had to hold a percentage of the beds for military veterans and nothing about holding beds as a shelter.
I have seen individuals admitted for injuries and infections and they were discharged after a doctor determines that the ailment as the cause for the admission is healed and no longer a threat to their lives.

I have not used my real name, as it is not important. I just wanted anyone reading the comment, I am addressing, to realize that there is no truth to her post.
The facility has it faults, but show me a facility that is perfect. I would say, "nice dream, huh?"