Baylor Scott & White Clinic - Belton Lake Road - Belton, Texas

Baylor Scott & White Clinic - Belton Lake Road

Baylor Scott & White Clinic - Belton Lake Road, situated at 309 Lake Rd, Belton, TX 76513, United States, is a leading medical clinic in the region, providing comprehensive healthcare services to the local community and beyond. With a commitment to excellence, the clinic strives to deliver high-quality, personalized care to each and every patient.

Specialties and Services

The clinic specializes in a wide array of medical services, ensuring that patients can receive the care they need under one roof. Some of the key specialties include:

• Family Medicine
• Internal Medicine
• Pediatrics
• Obstetrics and Gynecology
• General Surgery
• Orthopedics

In addition to these specialties, the clinic also offers various on-site services, such as X-rays and laboratory tests, ensuring patients' convenience and efficiency in their healthcare journey.

Accessibility and Payment Options

The clinic is designed with accessibility in mind, featuring wheelchair-accessible car parks, entrances, seating, and toilets. This ensures that all patients, regardless of their mobility, can access the care they need with ease. The clinic also accepts a variety of payment methods, including credit and debit cards, as well as NFC mobile payments.

What Patients Say

With an average rating of 2.8/5 from 145 reviews on Google My Business, the clinic receives a mixed response from its patients. Many patients praise the professionalism of the staff and the quality of care they receive. For instance, one patient commended the clinic for its excellent care, specifically highlighting the help provided by Dr. Moore and Williams. Another patient was pleasantly surprised by the efficiency of the clinic, commending the quick turnaround time for an X-ray and the courtesy of the doctor.

However, some patients have expressed concerns about the wait time and the organization of the clinic. These reviews highlight areas where the clinic might need to improve to enhance the patient experience.

Contact Information

To get in touch with Baylor Scott & White Clinic - Belton Lake Road, patients can call 254-933-5600 or visit the clinic's website at bswhealth.com.

👍 Reviews of Baylor Scott & White Clinic - Belton Lake Road

kevin M.

5/5

Best clinic because of there professional staff. I would recommend for anyone looking for great care to visit. DR. MOORE AND WILLIAMS. Thank you for your help it was much appreciated. Thanks to all the nurses for taking care of me and my wife.

Heather H.

5/5

Im surprised this clinic has such bad reviews. I moved here from Florida and I was shocked when they preformed the X-ray that I needed in office. doctor was extremely nice and informative.

joe T.

5/5

Outstanding service! Went in early morning for a shot to rid allergies; entered lobby after screening, intake was quick, sat down less than 5 min.and then processed to receive shot - in and out. Every single staff I talked with from the front door, intake, techs, and Narisha Ali - ALL were professional, respectful, kind and pleasant. One of the happiest visits ever. They didn't try to push things onto my bill I didn't ask for, They didn't try to scare me into taking a COVID test like Express Emergency Room Temple tried to do (causing me to walk out and waste my time). I was very pleased with the service at Belton's Baylor Scott & White Convenient Care Clinic and recommend it to others. Get there early morning and beat the crowds. I hope they continue to satisfy patients as they did me.

Erica C.

1/5

Arrived at the clinic at 10:40 for an 11:00am appointment for my son. Checked in and then sat in the lobby for an hour. When I asked why other people were being seen before, they informed me that she didn't check us in correctly and that the next available appointment would be at 2pm. I had no choice but to take it and wait. We drove 30 minutes to get here and did not have the time to go back home. We checked back in for the 2pm appointment at 12. 30. We continued to wait in an empty lobby until they called him back at 1:03pm. It is now 2:15pm and I am still sitting in an empty lobby waiting for him to be seen. Having been to the other clinics in the area, this one is substantially sub par in comparison to the customer service we recieved other places. I Understand mistakes happen however the front desk lady was rude and offered no apology , instead told us to go have lunch, while my son sat there with a fever. Not funny at all! If you have the choice do not choose this location. Very bad customer service!!

Erica P.

5/5

Dr. Vivek addressed every one of my concerns in a single appt. Goodness it’s been so long since I’ve had a good primary care doctor.

K R.

5/5

Great annual visit today, both Dr and front office staff friendly, efficient, and personable. Very satisfied with information and scheduling of follow-up care.

Rick E.

1/5

Made an appointment, went in and was.told they don't take the insurance, but they tried to contact about it. No, they did not. Scott & White takes the insurance, but apparently the clinics now pick and choose what insurance they want to take. Never again.

Brett L.

5/5

I REALLY needed a 'Today' appointment,.
( poison🌿 oak / ivy encounter steadily worsening ⏱️🫣),
..but my usual 'Go to' SnW clinic on SnW drive near oout business, Killeen Overhead Doors, and the Copperas Cove location's soonest available was a 2 day wait but the Lake Road loccation in Belton had openings that day for an hour or 2 hours later.😳😃👍🏼
I took the 1 hour later slot.🛻💨
Got there 3 minutes late.🙄
🧑‍⚕️"No worries. ✔️ in and I'll take you back." Did that. Got weighed
en route to Dr. Sanchez's cubicle.
Temp., blood pressure ✔️. 👍🏼
🧑‍⚕️"She'll be right with you.🙂"
She WAS. Usually an extended wait whereEVER I go.
I explained "3rd time the 🌿 got me. 1st time VERY bad. Dr. gave me Prednlsone shot on the spot + prescription for oral regimen to follow up with. Outstanding results."
I told same thing to the 2nd & 3rd Drs.
They both opted fo JUST oral regimen. Worked bu Took 3 days until significant difference.😐
Dr. Sanchez responded to my sory with "We can do that." 😃
Got my shot and prescription and o my way. Less than an hour.
Fast, Friendly, Professional.
My NEW 'Go to' clinic.
I'll make the 20 minute extra travel time, Gladly.😎👍🏼