Bay Vista Healthcare & Wellness Centre - Long Beach, California

Kierstynne Young

I've been meaning to write a review for a while.

I just wanted to say thank you to the team that took care of my grandpa during his stay at Bay Vista. The staff was warm and friendly. They came in regularly to change my grandpa. They positioned him to eat his meals and even put a towel on him so that he wouldn't get food on his clothes. Repositioned him if he looked uncomfortable. And they made him laugh. I know this all may seem like the bare minimum, but it felt like top notch service when we compared the treatment he got at other facilities. He's been a patient at two other facilities in the area.

Bay Vista also had a smoking club haha! If my grandpa was able to smoke still, I would've put him in that club!

Thanks Bay Vista!

ADVENTURE “Merlin126” CAMPBELL

For Lauren

Dear Lauren,

Meeting you were both informative and interesting.  I am grateful to you and Country Bay Vista Health Care for finding an excellent quality Health Care Facility for Steven Campbell.

I would not have been able to identify such a finest facility without your assistance.

You have put away my stress and replaced with joy and happiness.

I am very pleased to see good reviews and nice things current and past residents commenting online about The Astoria Park Senior Living Facility and this is a Must-See Living Facility in California.

I greatly appreciated for your expertise, kindness, and sincerity to give Steven the opportunity to reside at this State-of-the Art Senior Living Facility located in Pasadena.

Many Thanks,

Helen & Steven Campbell

Helene “Thien Huong Helen” Thien

Dear Staff of Country Bay Vista Health Care Long beach, CA:.

Your Bay Vista Health Care Team are professional and skilled caregivers.  Although my stay was brief at Bay Vista Care Facility, I received the best personal care and felt like being at home.

The Care and Services provided by Nurses, Other Healthcare Professionals, Cooks and Housekeeping Staff were excellent and friendly.

Though I was being frail and needed help for my medical condition, I recognized and greatly appreciated for the top-notch quality care given by the entire staff at Bay Vista Health Care Team.

I'd like to take this opportunity to express my gratitude, speak up my true feelings, and share the wonderful experience about this healthcare team.

Wish Vista Health Care Team all the best with more fundings and prosperity in 2023!!!

Sincerely.

Elisa Zamora

Words cannot express the gratitude our family feels towards Country Villa Bay Vista. Our mother was treated with dignity, respect, love and kindness during her 5 month stay.
The decision to move her into a skilled nursing facility was a difficult one to make. Knowing our mother was in such kind hands brought a sense of peace to our entire family. Graciela received the best care possible at this facility.
We will forever be grateful for your dedication and care to our mother, Graciela Manriquez Lopez. The love and care shown to her will certainly be remembered.

Excellent staff!

Christian Parron

My dad stayed here for about 2 weeks. The first conversation with their team was pleasant. Diana listened to our situation and immediately got the ball rolling. She then transitioned us to Christina Brown our God sent angel. Our situation was a little complicated but she went above and beyond to make sure my dads transition went smooth. She is very knowledgeable and gave us advice and referrals to other community resources. She also communicated very well. She would send me text messages of statuses on everything through admission. After he was admitted, the care he received was also good. I was pleased that they had him clean, shaved and even put lotion on his body. There were TVs in the rooms and two residents to a room. The facility is ok but clean. 2 of the 3 caregivers I came in contact with were warm and friendly, the other one wasn’t mean but not warm. They could improve on communications during the discharge process but overall we left feeling good about the place. Also the facility is right next to a great church and residents can attend if they’d like and are able.

Jacquelyn A. Brown

I stayed at the Country Villa Bay Vista Healthcare facility from December 14, 2022 to January 14, 2023 for physical and occupational therapy following a fall down a flight of steps at my apartment complex that initially rendered me unable to stand and walk due to severe injuries to my knees and quadriceps (thankfully nothing was broken).

When I arrived at BV around 10:30pm that first night (my transport from the hospital was very late in picking me up), the staff was very welcoming and helpful, which helped to ease some of my overall uncertainty being in a situation where just a few days prior I was mobile and living my life, to now being immobile and unsure of what was going to happen next (I’m 52 years young). The two CNAs who tended to me that night were soooo kind, caring, helpful, generous, and understanding, I started feeling more comfortable in my new environment and situation. And such was the care that I received overall during my stay at Bay Vista—the nursing care including the medication nurses, the physical and occupational therapists, the patient advocate and social worker, the activities director, the kitchen director, the administrator—everyone offered such wonderful and friendly care and service! And the housekeeping staff were great at keeping the facility and my room clean.

During my time there I went from being unable to stand and walk to being able to do both (with walker and wheelchair support) thanks to the amazing occupational and physical therapists! They were so supportive and helpful (and such sweet individuals) and were the perfect team to build the foundation for my recovery journey (and I continue getting stronger at home). When I was having challenges with my insurance company, the patient advocate kept me updated and went to battle on my behalf so I could focus on my healing. She even took the time to comfort me during a particularly stressful experience I had with them. And huge props to the CNAs—the sheroes and heroes who do the actual day-to-day, moment-to-moment work of intimately caring for the patients—who were excellent. Admittedly some were better than others (like with any job), but they were all good, and many went that extra mile to ensure your comfort. I speak not only from the care I received, but the care I observed with my roommates as each of us had different levels of needed care. I could share many instances where the staff exhibited such care, professionalism, support, and generosity with us (including with some of the more demanding [and impatient] patients :-).

And although I was happy to finally go home after my stay, leaving was a tad bittersweet *only* because I was going to miss those staff with whom I had developed relationships, especially my therapists. But I look forward to going back—just to visit and say hi to everyone after I have fully recovered! I would definitely recommend Bay Vista to those needing nursing and PT/OT care.

Cohen David

When my grandfather needed extensive rehab after suffering a stroke, we toured many facilities in the Long Beach area. We are and remain extremely impressed at the dedication of the people working here. The rooms are nicely equipped with everything he needs and the therapists and social workers are simply amazing. He also has special dietary needs which they were willing to work with and if you know him, he doesn't like to miss a meal! He's pretty finicky and bit of a curmudgeon, but he really likes the place. Thanks you Country Villa Bay Vista for helping him heal and recover his old self. It's a miracle.

Lorena Sikorski

Wonderful nurses and a very caring staff. That's all I can say about this place that's good. The facilities are run down and dumpy. Long Term patients are innermixed with physical rehab patients. Patients line the hall ways moaning. The physical rehab dept is very small with limited resources. The PT staff is wonderful! The staff keeps this place going. It's too bad the administration doesn't keep up the facilities. I transferred my wife out after 1 week because of the run down conditions. We found a nicer place for her to finish her physical rehab.