Valley Convalescent & Rehab - Watsonville, California

Mayra Albarado

I have so many regrets on placing my father here for a short stay, after being there for a few weeks we noticed he was being neglected by staff, not only did they lie in my face about my fathers care and contradicted themselves over and over trying to cover things up, now my father is in the verge of getting his toe amputated due to to their lack of attention and care, my father was referred to their 5 star center exactly for his foot wounds and they failed him, and in my eyes it was my family’s worst mistake sending him there. Please consider a second option for your loved ones.

Laurie S

HORRIBLE, DO NOT RECOMMEND! Bathrooms are shared with adjoining rooms with the opposite sex. A regular resident there urinates all over the bathroom floor and keeps door locked so my roommate and I could not access. The staff knew but would not keep watch to clean up after him. The Director lied that this would be handled and even after slipping through his pee, I was not allowed to leave unless I signed that I was leaving against their medical advice. I was also told that I would not get home therapy if I left without their approval. I was only there for therapy after surgery for a broken arm, yet I was not allowed to walk and told to stay in my room unless I came out in a wheelchair until a Physical Therapist cleared that up on my 3rd day there. A nurse pushed me at my wound site for trying to take pictures of what was happening. The doctor also lied and yelled at patients. HIPPA rules were violated.

GErie Ridgway

I have lived here for nearly 8 years. I honestly have not 1 complaint. This is the best secret in town! I have gone through several surgeries, it was a breeze, my grandchildren were always welcomed and encouraged to help with activities, the food is great, so are the employees. I'm in a w/c transportation is always available. My friends are welcome. All the Aministrators are very family oriented. This is a private facility, not a corporation. Very little turnover of helpValley Heights got us all through the pandemic!!

Brian Freiermuth

Since putting my father in law in Valley Convalescent his condition has improved tremendously They are well staffed & well trained in helping him with his daily recovery The office personnel is easy to communicate with never having to keep calling back to check on his daily progress. The last one in pacific grove was a nite mare he was always left alone resulting in falls while trying to get back into his bed from a wheelchair . we are blessed to have found this one only blocks from are home They really care about their patients it's just not about the money l highly recommend Valley Convalescent assisted living to care for your loved one's when that time comes.

daddy san

Quite bad service. I regret having my grandmother stay at this facility. The staff neglect their patients. I honestly would never recommend this facility to anyone.

Bill Ward

They take such good care of my mom ♥️♥️♥️♥️

Kathleen K

Very clean ! Very welcoming.

Shirley Ramirez