The Pines at Placerville Healthcare Center - Placerville, California

Katie Olivares

I only have good things to say about this skilled nursing facility. This has become the premier teaching institution of the region and has contributed greatly to my education. All of the staff here made me feel welcome as a student physical therapist for my clinical rotation. Dr. Abraham was my APTA credentialed clinical instructor and has implemented a teaching program here for other doctoral students. I learned more at this rotation than had at my previous two and I feel well prepared to graduate and start treating patients as a Clinician. Dr. Abraham not only challenged me each day to learn as much as I can but also increased my confidence with in my self. Any student is lucky to have him as a clinical instructor.

Paula Burchill

Always short-handed. Food was terrible & portions keep getting smaller, 1 egg & half a piece of toast. Environment wasn’t conducive to post-surgery healing due volatile patients.

Steve Prescott

It was clean. Jen and Jessika at the front desk were very nice and helpful.
The residents seemed cared for. The smell of urine didn't hit us in the face when we walked in. Plenty of staff taking the residents to activities or on a walk. The atmosphere seemed warm and happy.

Amandea Scheller

These nurses here have no compassion or morals. They treat their patients with no respect and neglect them. Someone needs to come into this facility and make a complete investigation on the staff and how they treat the elderly and all the other patients. This is outrageous and sad! No one should ever be treated this way. And no one should take their families here.

Kristy

My mom has been at this place a little over a year. Originally, my mom came as a possible long term patient due to vascular issues with her legs and some cognitive impairment. My mom suffered a massive stroke while in the care of the Pines. I am still to this day (5 months later) still seeking answers. I got more answers from the hospital than the facility itself.

I still question how my mom was found on the bathroom floor after having a stroke when she was a fall risk. Someone should've helped her to the bathroom. I will say thankfully my mom was rushed next door to Marshall Hospital where she received life saving care and then transfered to UC Davis for a specialized procedure.

I will also say I am very impressed with the speech therapy she has received since her return after her stroke. I am fond of the Nursing Director, their transport guy, a nurse or two and a few CNA's. Some of the staff are amazing and truly do care about the patients, but not enough of them do and it greatly shows.

The care itself is subpar with the staff being overworked like most healthcare facilities currently. 65% of the time the staff is friendly the other 35% ignore you or act as if you are bothering them. The facility itself is clean and there are lots of activities for the patients to participate.

The communication is terrible. I only get updates when the facity calls to cover their arse. Attempting to reach social services is a joke and don't expect any updates on loved ones as you have to hunt that down and even then it's still hard to get answers. Many of my moms items I brought that were inventoried have never been returned (mostly clothes and a blanket). The parking lot is tiny and super hard to find parking on a weekday.

I thankfully personally know some of the staff outside of the facility and if it were not for those bonds I would've relocated my mom by now. I would not recommend this place unless you plan on being very active with visits and care plans to check on your loved one in person.

Brenda Specchiali

The Pines has been truly a miracle place for my mother. They have treated her with utmost respect and care. She has slowly regained her health, strength, confidence.

She said she always had a voice and felt she had a place that she felt safe and cared for. That feeling that my mother experienced gave us as a family a piece of relief.

To know that she had a MD that checked in with her, nurses as well as staff who all played a significant role in her care.

My family would like to extend a special thank you to Jennifer Pozas for making sure any special accommodations or medical needs were coordinated accordingly, Tierra Camara for her leadership and overseeing the entire experience. The wonderful call from Christina with the discharge information and setting up the transition from the facility to our home as well as making sure our family was prepared for her departure.

Abraham and Julia and PT staff for assisting her with therapy and patiently working closely to assure that she regained her strength and confidence. Randy who took the time to take my mother to her Kaiser appt , after I mistakenly canceled it at the last minute.

To Mr Aaron Bloom , whom I got the pleasure of meeting as he was on site. I don’t typically take the time to express such immense gratitude for a facility that has cared for my mother.this review was warranted . After 28years in the medical field and now retired, I must say you have a team and staff of employee’s who truly care about the impact they provide for their patients.

For that I thank each and everyone of you!

Sincerely, The Specchiali , The Scavone family.

Elizabeth Lutman

Dr. Abraham the physical therapist and his staff helped heal me when I came in I couldn't walk and now I'm walking all over the place after my ankle fracture. I'm very impressed with the care that this facility has provided me and would give e them 10 stars if I could!

Shawnica Williams

Wonderful place full of caring staff. The team is really working together. The maintenance department is working really hard in doing updates to the building . Housekeeping is doing an excellent job. Really hard working compassionate nursing team. Really impressed in the short time I've been here. Keep up the good work!! ?