Tran's Dental - Norco, California

enmanuel E. P.

It is a very nice clinic, the place is always clean, tidy and has a good atmosphere. There are televisions everywhere where they show very good movies. The dental assistants are very sweet with their patients, they always make conversation with you and are very cool. The main dentist is the best dentist I have ever had in my life. They speak Spanish, which can help people who do not speak English and the way they treat you is the best. This dental clinic is for you and your family.

Monique R.

I was really nervous going to a new dentist, but when I came here they made me feel very comfortable. I get anxiety and they do a great job of helping me be more comfortable. They care about me and are very mindful about everything. They are very knowledgeable and explain everything to me where I understand it. Every time I ask questions, they always give me answers or they find out if someone doesn’t know, but they always make sure to answer my questions and explain the processes and what is going on. I feel they have a great team here that is knowledgeable and informative. They work well with payment schedules and it’s easy to make appointments. They also can accommodate for a Saturday appointment, so I don’t have to miss work which is great! I appreciate the staff here and how friendly they are. They take the time to ask about my regular life too to get to know me and my hobbies. They also tell me about themselves too so I don’t feel like I’m just at a strangers office and different people every time or like they don’t care. They are very thorough about everything, and I have learned so much every visit I come! I’m happy I was referred here by my coworkers. It is definitely the dentist I want to work with. And it’s not a chain. They don’t recommend work that I don’t need. They don’t pressure me into getting anything done if I don’t want to. They leave the ball in my court and provide great knowledge and expertise on what is happening or going on or what I may need/recommended and why. I love this dental office!

janell F.

Just was wondering why the office staff is rude and make errors and act like it’s your fault I made a dentist appointment for a Thursday and they put it for a Tuesday then I make appointment after 3 pm and they put it for exactly 3 pm when I can’t get there at that time because of work then I call today to tell them that the lady put me on hold and never came back to phone and was calling from work then they never called me back either I am also wondering why on my last appointment when you guys did ex rays of all my teeth the lady also took pictures of my face and teeth with a regular camera why is that necessary when you have ex rays never had regular camera pictures taken before in dental office then I came in last time for cleaning and they said could only do exrays now cleaning is further out poor customer service do you guys want the business you should try to accommodate people work schedule also most dental office are open longer and make the right appointments for people well I guess going have to find another dentist cause your staff never responded to my call on the appointment issue

Ken K.

I have been going to Trans Dental for a year now and have had excellent treatment every visit. Dr. Quynh explains the process very well and is very detail oriented in his work. All of the office staff and assistants have been amazing. Jackie the office manager goes above and beyond to explain all of the details and options up front and will answer any questions you have. Sonia the hygienist there is meticulous in her work. Had a deep cleaning done and barely felt it. The receptionist greets you when you walk in, gives a courtesy call confirming your appointment and even a text the day before. Overall Trans Dental goes above and beyond to give you the best treatment and experience. If you are looking for a dentist office that will treat you fair, listen to your needs, give you options and explain the details upfront this is your place!

Susan Z.

Made an appointment to get my teeth cleaned. When I got there they told me $85 and that was with X-rays. Turns out it was X-rays with a dentist looking at my teeth. Then they said if you want a cleaning that is another $70. So no cleaning. I don’t have an extra $70. So beware when you go there as to what you are getting

Gregory K.

Trans dental has worked magic in fixing my TMJ. Highly recommend over a mouth guard I previously bought online that made it worse. Dr Quynh's TMJ treatment is a game changer!

taylor S.

I have been coming here since I was a baby (I am now 22). They must be doing something right, if I keep coming back, right? I absolutely love it here. I wouldn't consider myself a nervous patient when it comes to typical check ups and exams. However, when I need a shot I get pretty nervous. They did a very good job at calming me down and even offered a hand to squeeze!! (It was a very squeeze-able hand 🙂 ). The procedure itself was a lot easier than I was expecting; I didn't feel a thing during the extraction. I highly recommend it here!

Victoria Z.

The front desk staff and the manager, Jackie, are the WORST. Instead of constantly asking patients for 5-star reviews, they should focus on improving customer service. Jackie is very rude and frequently interferes with patients actually seeing the doctor or the hygienist. She often refuses to schedule appointments and tries to push patients to see inexperienced dental assistants or whoever they are.

One time, a new dental assistant who I never saw before nearly burned my lips during a cavity filling, and another time I noticed a patient had to hold the water equipment themselves (what kind of dental office does that?). Instead of spending money on renovating the office, they should invest in training the staff to learn how to behave and communicate with patients.

Dr. Quynh is a great dentist, and the hygienist, Sonia is also excellent, but the office manager Jackie needs to learn how to treat patients properly.