American Pediatrics - Corona, California

Steph P.

Dr. A. S. was top-notch, kind, and competent, and overall, my son was very pleased that we no longer need to travel to OC for care. No issues. Unfortunately, as a parent, I have encountered some challenges with the office staff, and phone calls are not returned.

My son needs to see a specialist, for a long standing issue, and I have no clue if the office with follow through with the referral or even cooperate with my son's DME provider to get his needed supplies. We are coming up on a week with no update.

Unfortunately, we may need to find another provider and start from square one.

arwa E.

I have never ever written a review in my life but this one calls for it.

Terrible experience at this doctors office. The front desk staff showed a complete lack of professionalism and empathy when handling a simple name change for my 1-year-old daughter.

When making an appointment, I informed the receptionist that my daughter's name had been legally changed, and the insurance had already updated the new name. Instead of politely requesting the updated documents, the receptionist immediately accused me of fraud. She had the audacity to say they were going to remove us from the system entirely. What kind of response is that for a routine administrative task?

I later spoke to a supervisor, who continued the aggressive and inappropriate behavior. They claimed we were being "divorced" from the system. This kind of bullying language is completely unacceptable, especially for a pediatric office dealing with young children and their families.

The doctor themselves is fine, but the front desk staff's utter lack of customer service and professionalism has completely ruined any trust I had in this practice. I will be taking my daughter elsewhere where the staff knows how to handle simple administrative changes in a courteous and helpful manner. Avoid this doctors office if you want to be treated with basic respect.

Sharlynn

I love our pediatrician Dr.Sharaf
He is very attentive and never makes me feel rushed when we go to appointments. He answers all my questions kindly with no judgment. Honestly he makes being an anxious first time parent a lot easier. Thank you Dr.Sharaf

Miriam S.

I moved from LA to Riverside, struggling to find a pediatric for my 5 year old son in Riverside, so I called the location over in Corona and they gave me the appointment the same day that I called them, thank you doctor Sharaf, the front staff very friendly as well.

Brandi S.

I hate this buy out. Everyone is speak to is rude. I hate waiting 20 or more minutes on hold to actually get transfered to my pediatrician office just to get put on hold there also. We love our pediatrician have been at their office for 9 years 4 kids but I am now looking for a new one because of the hoops and the rudeness. Shouldn't have to call a call center to talk to our dr.

Miriam B.

Every time we have come in with an appointment, we have had to wait 20-45 minutes to be seen. Unacceptable.

Kristine L.

Dr. Sharaf is always so kind to both my baby and me. He is very informative and tells me what is to expect and what to look for or address. He spends plenty of time with us, thoroughly checking my baby, and making her smile, and never makes me feel rushed that he might have other patients waiting. He ALWAYS asks me if I have any questions or concerns before departing, and if I do, he spends his time explaining, very kindly, until I am satisfied. Dr Sharaf is very polite and kind and has excellent bedside manners.

Grace A.

My son is a new patient with Dr. Sharaf office and we will be returning. Wait time was short even tho there were several other patients. It did not take long to see Dr. Sharaf. He was attentive, patient and answered all of my questions and concerns.