Manale Physical & Occupational Therapy - East Los Angeles, California

Address: 5161 Pomona Blvd Suite 108 & 109, East Los Angeles, CA 90022.
Phone: 38957872.
Website: manaleotpt.com
Specialties: Occupational health service.
Other points of interest: Identifies as Latino-owned, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Gender-neutral restroom, Restroom, Appointments recommended.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Manale Physical & Occupational Therapy

☎️38957872

⏰ Open Hours of Manale Physical & Occupational Therapy

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Manale Physical & Occupational Therapy (Manale PT) is a highly recommended therapy center, located at 5161 Pomona Blvd Suite 108 & 109, East Los Angeles, CA 90022. The center offers specialized occupational health services, catering to a variety of patient needs in a comfortable and clean environment.

Accessibility and Facilities

Manale PT is wheelchair accessible, with ramps and designated parking spaces available for patients with mobility challenges. They also offer wheelchair accessible seating, restrooms, and a gender-neutral restroom. The staff is trained to provide a welcoming and inclusive experience for all patients, making it a convenient and pleasant place to receive therapy.

Expertise and Services

Manale PT has a dedicated and experienced team of professionals, including Patty, Jacky, and others. They provide attentive and personalized care, adapting their services to meet the unique needs of each patient. The center offers home exercise instructions, simple and easy-to-follow, to maintain optimal physical activity. They excel in answering questions with rational explanations, and are flexible when scheduling appointments. Manale PT's specialty in occupational health services ensures patients receive the best care possible.

Online Reviews and Reputation

Manale PT boasts a strong reputation, with 14 reviews on Google My Business and an average rating of 4.1/5. Positive reviews highlight the center's professionalism, cleanliness, and the helpfulness of the staff. Patients appreciate the attentive care they receive, as well as the ease of scheduling appointments.

Recommendation

For those seeking a therapy center that focuses on occupational health services, Manale Physical & Occupational Therapy is a top choice. Their excellent reputation, personalized care, and accessible facilities make them a standout option in East Los Angeles. To learn more about Manale PT, visit their website at manaleotpt.com or call them at 38957872.

👍 Reviews of Manale Physical & Occupational Therapy

Manale Physical & Occupational Therapy - East Los Angeles, California

Cleo Beltran

5/5

Manale PT in ELA is the best!! The team has been very attentive to all my needs. They give me good simple instructions for home exercises to maintain my optimal physical activity. My questions are always answered with a rational explanation. Manale PT is always flexible to accommodate my appointment schedule. Miss Patty, Jacky and the rest of the staff are very professional and they maintain the place a clean and pleasant atmosphere to come to.

Nance

1/5

This is the most unprofessional PT business. My MD referred me here because I needed a second round of PT for my neck and lower back. I used to go to this great place in DTLA but the parking situation was horrible and I had to pay $10 for parking every time I had an appt, but with the experience I've had at Manale I would pay that fee rather than deal with incompetent staff.

The first appt available was 2 months out once I got my referral. At my 1st appt the lady who did the eval was great and offered excellent patient care. Once I went to the front desk to schedule my f/u the incompetent receptionist was on her phone and did not notice I was standing there for a good while until I said excuse me. She said sorry and put her phone away. I schedule my appts she gives me a print out of all my appts and I leave. At my next appt I sign up and she tells me that I'm not booked at all and she has no appts for me under my name. I showed her a picture of the print out with the appts and apparently she gave me a print out of another patient and all bc she was distracted with her phone from that previous visit. So she proceeded to book my appts under my name. Today I go for one of the appts and she tells me there's no appt scheduled I showed her the print out & she said that she had given me a new print out the previously with my correct appts under my file name and she did not. After going back and forth I just threw in the towel and told her that every single time it's an issue with the scheduling and I've had to go twice and am not seen which is a huge waste of my time. So I told her I'm not coming back here.

The staff are always talking about personal stuff or their weekends very loudly over the patients and that's so unprofessional. There's this curly haired butter ball walking around that has such a fuchi face all the time and it makes you feel uncomfortable with how unfriendly she is. They just don't have the capacity to provide exceptional customer service and patient care so I'm going somewhere else and I suggest you do also.

Jacquelin Fink

1/5

The treatment from the team of rotating med students is amazing. They earnestly do their best and seem to care. The issue with Manale is all the other staff. I suspect poor management leads staff to behave poorly. Nearly every time I was there for treatment, staff were having personal convos over our heads while seated for treatment. I heard all about how unfair it is to not have casual Fridays anymore…more than once. Heard about personal relationships outside of work. Heard about issues they have with new policies. Didn’t hear much encouragement of the patients who are all in pain doing the PT exercises.

The one staff was even rude to my helper more than once. The first time because my helper used a tissue to clean the seat in the waiting room…because it was often trashy & dirty. And then the staff walked up with THE biggest attitude and handed my helper a trash can and told her to put her trash in there. Same staff then came at my helper on another day for not having a mask. Rather than offer her a mask, they kicked her out during my treatment. My helper was 4 months pregnant and they made her leave into the cold with nowhere else to go, as she was there waiting for me.

That kind of behavior is unacceptable at any establishment, especially at a medical facility. There is never any reason to be so rude to patients.

Furthermore, I do not feel comfortable interacting with such disrespectful staff.

Sipi Cup

5/5

Great therapist I got Patty and she got the spots exactly...I had been to another place before and it was not good. I felt pain but the good kind the kind that will take away all my knots on my arm.